Social Work Supervisor

The County of Santa Clara; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

The County of Santa Clara seeks a supervisory social work professional to lead case-carrying staff in public welfare services. You will review staff recommendations, consult on difficult cases, and ensure compliance with program rules and caseload guidelines.

Master's in Social Work or related field is required, with 3 years of experience at a Social Worker III level in the County. A valid CA driver’s license is preferred.

Qualifications

• Master's degree in social work or related field from an accredited college.
• Three years of social work experience equivalent to a Social Worker III in Santa Clara County.
• Master's degree preferred for all positions and mandatory for specific programs.

Responsibilities

• Supervise, train, coach, mentor, evaluate and discipline staff.
• Develop staff casework skills and assign cases based on needs.
• Provide case consultation and review staff recommendations.
• Analyze methods and propose actions; follow up on treatment plans.
• Review eligibility determinations for services and caseloads.
• Interview complainants and adjust as needed; assist in resource development.
• Participate in staff meetings, in-service training, and reporting.

Skills

Supervision

Staff training

Case management

Interviews

Consultation

Reporting

Communication

Cultural sensitivity

Education

Master's in Social Work

Master's in Behavioral Science

Tools

Word processing

Spreadsheet

Database

Job description

Under general direction, to supervise assign, review and participate in the work of subordinate case-carrying social services staff; to review staff recommendations for social work services; to consult on difficult case problems and administrative processes.

The current vacancy is within the Department of Family and Children's Services; however, this list will be used to fill other department vacancies as they occur.

• Supervises, trains, coaches, mentors, evaluates and disciplinessubordinate staff;
• Trains, guides and assists subordinate staff to develop and improve casework skills;
• Selects and assigns cases on the basis of socio-economic, mental, emotional and/or environmental problems involved as required;
• Gives case consultation to staff;
• Analyzes methods and techniques used and recommends course of action;
• Follows up on diagnosis and treatment plans;
• Reviews determinations of eligibility for services for conformance with applicable rules and caseload information;
• Interviews complainants and makes the recommended adjustments;
• Assists in the development of community resources and services for all programs;
• Addresses groups interested in public welfare and related services;
• Participates in the operation of an in-service training program for employees;
• Evaluates performance of personnel and takes or recommends appropriate actions;
• Conducts staff meetings and individual conferences;
• Conducts or prepares research studies;
• Prepares correspondence and reports;
• May be assigned as a Disaster Service Worker, as required;
• Performs related duties as required.

Possession of a Master's Degree in Social Work or possession of a Master's Degree in Behavioral Science, Counseling, Education Counseling, Gerontology, Marriage and Family Therapy, Nursing, Psychology, Social Psychology, Vocational Rehabilitation or equivalent titles to the above degree from an accredited college.

AND

Three (3) years of social work experience equivalent to a Social Worker III in Santa Clara County.

Possession of a Master's Degree in Social Work or Social Welfare is preferred in all positions and is mandatory for specific programs.

Possession of a valid California Driver's license prior to appointment and the ability to qualify for and maintain a County Driver's permit.

Knowledge of:

• Principles, objectives, methods and techniques of social work;
• Principles, of supervision;
• Individual and group behavior, human growth, development and family relationships;
• Bio-psycho-socioeconomic factors affecting individuals and families;
• Community organizations and resources;
• Principles and techniques of interviewing and recording in social casework;
• Rules and regulations relating to public social services agencies and protective services for adults and children;
• Computer Applications such as word processing, spreadsheet and/or database; and,
• Functions of public assistance agencies.

Ability to:

• Plan, assign, evaluate, supervise and monitor the work of others;
• Coach and mentor staff;
• Interpret laws and regulations of the California Welfare & Institutions Code and other applicable codes to clients and the public;
• Provide consultation to others;
• Present oral and written reports concisely and clearly;
• Communicate effectively, respectfully and sensitively with individuals representing diverse cultures and backgrounds; and,
• Work cooperatively with staff and members of the community.