Social Work Manager (Posted 9/17/2026)

The-Plaza-Rehab-and-Nursing-Cente; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

The Plaza Rehab and Nursing Center in New York is seeking a Social Work Manager to oversee the social work department, ensure regulatory compliance, and coordinate psychosocial care for residents. You will supervise staff, develop care plans, advocate for resident rights, and work with families and the interdisciplinary team to improve quality of life and outcomes in long-term care settings.

Experience in elder care preferred; LCSW/LICSW or equivalent is expected; strong policy knowledge and

Qualifications

• Bachelor’s degree in social work.
• 5 years’ experience.
• Excellent verbal and written communication skills.
• Excellent listening and communication skills.
• Ability to make psychosocial assessments and develop and implement care plans.

Responsibilities

• Review facility policies and procedures as part of the facility’s interdisciplinary team to assure compliance with state and federal regulations.
• Participate in reviewing and setting policies concerning resident care and quality of life.
• Participate in developing facility social work policies.
• Develop, maintain and utilize a listing of current community resources that are useful to residents and their families/significant others.
• Participate in quality assurance interdisciplinary team meetings.
• Understand and meet all government requirements for social service documentation.
• Document progress in meeting the psychosocial needs of residents.
• Work with the interdisciplinary team and administration to promote and protect resident rights and the psychological well-being of each resident.
• Identify community changes and opportunities such as legislation, regulations and programs that affect nursing home residents.
• Work with residents, families, significant others and staff to provide support, information and organization for taking a more proactive role in self advocacy to improve the quality of life/care for individual residents and those who live and work within the nursing home and the community at large.
• Complete a social history and psychosocial assessment for each resident that identifies social, emotional, and psychological needs.
• Participate in the development of a written, interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions.
• Ensure or provide therapeutic interventions to assist residents in coping with their transition and adjustment to a long-term care facility, including their social, emotional, and psychological needs.
• Ensure or provide support and education to residents/family members/significant others to assist in their understanding of placement and facility issues in addition to referring them to the appropriate social service agencies when the facility does not provide the needed services.
• Provide groups for residents/family members/significant others as appropriate to their needs
• Provide clinical interventions to address catastrophic events that occur during the resident’s stay in the facility
• Coordinate the resident discharge planning process and make referrals for appropriate home care services prior to the resident’s return to the community
• Educate staff regarding the role of the social worker in the facility and the psychosocial needs of the residents and their families/significant others including the problems of aging and disability.
• Educate staff regarding cultural diversity and each staff member’s importance when caring for residents. Educate staff regarding residents’ rights and how to recognize and prevent abuse, neglect and mistreatment
• Educate residents and families/significant others regarding their rights and responsibilities, effective problem solving and the extent of community, health and social services that are available to them, including those necessary for effective discharge planning.
• Supervise students assigned to social services in accordance with the respective school guidelines and monitor and document the progress of their work
• Maintain log of facility grievances
• Review grievance log with Administrator on a monthly basis so he may sign-off on resolved grievances while investigating any open grievances
• Supervise facility grievances to ensure they are accounted for and resolved within 7 days. If not resolved in 7 days, the Administrator must be informed as to what issues are hindering the resolution
• Social Services Director must always review any documents given to governmental bodies or third parties with the Administrator prior to submittal to said agencies
• Social Services Director must maintain monthly resident discharge log of residents for the purpose of follow-up calls

Skills

Verbal communication

Written communication

Active listening

Psychosocial assessment

Education

Bachelor’s degree in social work

Job description

OVERVIEW:

The Social Work Manager works under the general direction of the Director of Social Services and VP of Clinical Services. The Social Work Manager is responsible for the implementation, delivery, coordination and supervision of the discipline of social work and ensures services are consistent with the facilities policies. The Social Work Manager is responsible for meeting all regulatory standards and quality outcomes as defined by the facility, state, and federal guidelines for the department.

RESPONSIBILITIES:

• Review facility policies and procedures as part of the facility’s interdisciplinary team to assure compliance with state and federal regulations
• Participate in reviewing and setting policies concerning resident care and quality of life
• Participate in developing facility social work policies
• Develop, maintain and utilize a listing of current community resources that are useful to residents and their families/significant others
• Participate in quality assurance interdisciplinary team meetings
• Understand and meet all government requirements for social service documentation
• Document progress in meeting the psychosocial needs of residents
• Work with the interdisciplinary team and administration to promote and protect resident rights and the psychological well-being of each resident. Prevent and address resident abuse as mandated by law and professional licensure
• Identify community changes and opportunities such as legislation, regulations and programs that affect nursing home residents
• Work with residents, families, significant others and staff to provide support, information and organization for taking a more proactive role in self advocacy to improve the quality of life/care for individual residents and those who live and work within the nursing home and the community at large
• Complete a social history and psychosocial assessment for each resident that identifies social, emotional, and psychological needs
• Participate in the development of a written, interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions
• Ensure or provide therapeutic interventions to assist residents in coping with their transition and adjustment to a long-term care facility, including their social, emotional, and psychological needs
• Ensure or provide support and education to residents/family members/significant others to assist in their understanding of placement and facility issues in addition to referring them to the appropriate social service agencies when the facility does not provide the needed services.
• Provide groups for residents/family members/significant others as appropriate to their needs
• Provide clinical interventions to address catastrophic events that occur during the resident’s stay in the facility
• Coordinate the resident discharge planning process and make referrals for appropriate home care services prior to the resident’s return to the community
• Educate staff regarding the role of the social worker in the facility and the psychosocial needs of the residents and their families/significant others including the problems of aging and disability.
• Educate staff regarding cultural diversity and each staff member’s importance when caring for residents. Educate staff regarding residents’ rights and how to recognize and prevent abuse, neglect and mistreatment
• Educate residents and families/significant others regarding their rights and responsibilities, effective problem solving and the extent of community, health and social services that are available to them, including those necessary for effective discharge planning.
• Supervise students assigned to social services in accordance with the respective school guidelines and monitor and document the progress of their work
• Maintain log of facility grievances
• Review grievance log with Administrator on a monthly basis so he may sign-off on resolved grievances while investigating any open grievances
• Supervise facility grievances to ensure they are accounted for and resolved within 7 days. If not resolved in 7 days, the Administrator must be informed as to what issues are hindering the resolution
• Social Services Director must always review any documents given to governmental bodies or third parties with the Administrator prior to submittal to said agencies
• Social Services Director must maintain monthly resident discharge log of residents for the purpose of follow-up calls

QUALIFICATIONS:

• Bachelor’s degree in social work
• 5 years’ experience
• Excellent verbal and written communication skills
• Excellent listening and communication skills
• Ability to make psychosocial assessments and develop and implement care plans

EDUCATION / EXPERIENCE:

• LSW, LCSW, or LICSW in the state employed
• Prior work with elders in a community or long-term care setting is preferred
• The nursing home social worker must have skills in communication, assessment and social work methods and techniques.
• Must have a working understanding of social systems along with the ability to implement pertinent state and federal regulations.