Social Services Director/Social Worker

Continuum Healthcare Inc.; Sister Bay (WI); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Continuum Healthcare Inc. is seeking a Social Services Director/Designee and Admissions Coordinator to oversee the Facility’s Social Services Department and ensure residents’ social and emotional needs are met.

The role includes directing operations, policy development, and collaborating with the Administrator and medical staff. The candidate should have a Master’s in social work (MSW preferred) or a qualifying bachelor’s degree with appropriate state licensure, plus supervisory experience in a

Qualifications

• Master’s degree in social work preferred.
• Bachelor’s degree required with state license if no MSW.

Responsibilities

• Plan, organize, develop and direct social services programs.
• Ensure compliance with federal, state, and local regulations.
• Coordinate discharge planning and social care plans.
• Collaborate with administration and other departments.
• Maintain QA program and reporting.

Skills

Leadership

Supervisory

Communication

Education

Master’s Degree in social work

Bachelor’s degree with state license

Job description

Social Services Director/Designee and Admissions Coordinator

Purpose

The primary purpose of this position is to plan, organize, develop, and direct the overall operation of the Facility’s Social Services Department in accordance with current federal, state, and local standards, guidelines, and regulations, our established policies and procedures, and as may be directed by the Administrator, to assure that the medically-related emotional and social needs of the residents are met and maintained on an individual’s basis.

Duties and Responsibilities

Administrative Functions

Plan, develop, organize, implement, evaluate, and direct the social services programs of the Facility.
Assist in the development, administering, and coordinating of department policies and procedures.
Keep abreast of current federal and state regulations, as well as professional standards, and make recommendations on changes in policies and procedures to the Administrator.
Review department policies and procedures, at least annually, and participate in making recommended changes.
Develop and implement policies and procedures for the identification of medically related social and emotional needs of the resident.
Participate in community planning related to the interests of the Facility and the services and needs of the resident and family.
Participate in discharge planning, development and implementation of social care plans and resident assessments.
Interview resident and families in a private setting, as necessary.
Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Administrator, as required.
Involve the resident and family in planning social service programs when possible in a private setting. Assist in arranging transportation to other facilities when necessary.
Refer resident and families to appropriate social service agencies when the Facility does not provide the services or needs of the resident in a private setting.
Provide information to resident and families as to Medicare and Medicaid, and other financial assistance programs available to the resident.
Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs.
Assist in the review and updating of Social Services Department’s job descriptions, annually.
Assume the authority, responsibility, and accountability of directing the Social Service Department. Maintain a quality working relationship with the medical profession and other health related facilities and organizations.
Review and evaluate the department’s work force and make recommendations to the Administrator. Coordinate social service activities with other departments, as necessary.
Make written and oral reports and recommendations to the Administrator concerning the operation of the Social Service Department.
Travel to local hospitals and market the clinical capabilities of the facility
Keep abreast of economic conditions and situations and recommend to the Administrator adjustments in social services that assure the continued ability to provide daily social services.

• Review and develop a plan of correction for social service deficiencies noted during survey inspections and provide a written copy of such to the Administrator.
• Review departmental complaints and grievances from personnel and make written reports to the Administrator of action(s) taken. Follow Facility’s established procedures.
• Develop, implement, and maintain an ongoing quality assurance program for the Social Services Department.
• Participate in Facility surveys (inspections) made by authorized government agencies, as necessary or as may be directed.
• Interview residents, or family members, as necessary, in a private setting to obtain social history.
• Assure that social service progress notes are informative and descriptive of the services provided and of the resident’s response to the service.
• Maintain a reference library of written material, laws, standards of practice, etc., necessary for complying with current standards and regulations, and that will provide assistance in maintaining quality social service.
• Develop and maintain a community and social services referral file of agencies and organizations that provide assistance to residents.
• Involve the resident and family in planning objectives and goals for the resident.
• Meet with administration, medical and nursing staff, as well as other related departments in planning social service programs and activities.

Care Plan and Assessment Functions

• Develop preliminary and comprehensive assessments of the social service needs of each resident.
• Develop a written plan of care for each resident that identifies social problems and needs of the resident and the goals to be accomplished for each problem or need identified.
• Ensure that social services components of the MDS are completed and signed on a timely basis.
• Monitor the Facility’s QI, QM, and survey reports relative to social services and make recommendations to correct identified problem areas.
• Encourage the resident or family to participate in the development and review of resident’s plan of care.
• Assist in the scheduling of care plans and assessments to be presented and discussed at each committee meeting.
• Ensure that all social services personnel are aware of the care plan and that care plans are used in providing daily social services to the resident.
• Review nurses’ notes to determine if the care plan is being followed. Report problem areas to the Director of Nursing Services.

Budget and Planning Functions

• Forecast needs of the Social Services Department.
• Assist in preparing and planning the social services department’s budget for food, equipment, supplies, and labor and submit to the Administrator for review, recommendations, and approval.
• Maintain current written records of department expenditures and assure that adequate financial records and cost reports are submitted to the Administrator upon request or as necessary.
• Make departmental adjustments in order to conform to approved budget, and/or as dictated by an analysis of the monthly operating statement.

Resident Rights

Ensure that all social services personnel are knowledgeable of the resident’s rights and responsibilities including the right of refusal.

Review complaints and grievances made by the resident and make a written and oral report to the Administrator indicating what action(s) were taken to resolve the complaint or grievance. Follow Facility’s established procedures.

Maintain a written record of the resident’s complaints and/or grievances that indicates the action taken to resolve the complaint and the current status of the complaint. Provide residents with information concerning resident rights, living wills, etc. Explain as necessary. Participate in resident and group council meetings as requested and provide support services to such council.

Must adhere to all HIPAA requirements.

Education

• A Master’s Degree in social work preferred. Must possess, as a minimum, a Bachelor’s Degree in social work, sociology, special education, rehabilitation counseling, psychology, or any other specialized intellectual instruction directly related to social work or have a bachelor’s degree with a certified license by the state.

Experience

Must have, as a minimum, 2 plus years’ experience in a supervisory capacity in a hospital, nursing care facility, or other related medical facility.

Skills and General Requirements

• Registered as with Academy of Certified Social Workers preferred.
• Must be able to read, write, speak, and understand the English language.
• Must be knowledgeable of the rules, regulations, and guidelines that govern nursing care facilities.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess leadership ability and willingness to work harmoniously with and supervise other personnel.
• Must be personable and outgoing and enhance community relationships.