Social Work Case Manager - Full Time - Day Shift - West Penn

highmarkhealth; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus $10,000

Job summary

Allegheny Health Network seeks a social work professional to collaborate with an interdisciplinary care team, advocate for patients and families, and coordinate care across inpatient and post-discharge settings in alignment with social determinants of health.

This role emphasizes transition planning, patient education, crisis intervention, and participation in department and hospital committees. Master’s in Social Work and PA LSW/LCSW eligibility are required.

Qualifications

• Experience in a hospital or health care setting.
• Master's degree in Social Work; timeline to obtain licensure/eligibility.
• PA LSW and/or LCSW required; timeline if applicable.
• Act 34, Act 33, Act 73 background clearances may be required.
• HIPAA/privacy compliance expectations.

Responsibilities

• Contributes to initial and ongoing comprehensive assessments and coordinates care.
• Delivers appropriate discharge planning and connects to post-acute resources.
• Educates patients and families about post-discharge levels of care and access to support.
• Provides crisis intervention for abuse, mental health, and other concerns as needed.
• Supports professional development and participates in committees.
• Contributes to department and organizational goals.
• Other duties as assigned.

Skills

Interdisciplinary collaboration

Care coordination

Patient advocacy

Education

Master's degree in Social Work

Job description

Company :

Allegheny Health Network Job Description :

$10,000 sign on bonus available

GENERAL OVERVIEW:

This job collaborates with the interdisciplinary team of providers, clinicians, health plans, and external partners while advocating for patients and families/caregivers to coordinate care across the continuum. The incumbent is an integral member of the Care Management team that works to improve the quality of care, patient experience, and the health of populations and individuals by focusing on the social determinants of health impacting wellness.

ESSENTIAL RESPONSIBILITIES

• Contributes to and/or completes initial and ongoing comprehensive assessment. Provides interventions and implements recommendations after engaging patients and their caregivers/families. Focuses on the individual's risk related to social determinants of health to assure successful coordination of care across the continuum. (30%)
• Collaborates to provide the safest transition plan for assigned patients (Inpatient/Observation/ED) to ensure a timely discharge and provide appropriate connection with post-discharge care providers and community-based resources. (25%)
• Educates patient, family/caregiver and physician regarding most appropriate level of care post discharge and how to access community support. Advocates for the patient, family/caregiver through effectively communicating with interdisciplinary team members, payers and post-acute partners to assure the safest transition. (20%)
• Serves as a resource to provide counseling and intervention related to treatment decisions and end-of-life issues. Drives collaborative conversations to establish goals of care. Provides crisis interventions in cases involving Child Abuse and Neglect, Domestic Violence, Adult and Older Adult Abuse, Institutional Abuse Sexual Assault, Mental Health Disorders, Substance Use Disorders, and Identification of a Surrogate Decision Maker/Guardianship. (15%)
• Promotes individual professional growth and development through certification, mentoring/precepting, and/or participation on department/hospital/system committees. (5%)
• Supports Department based goals that contribute to the success of the organization. (5%)
• Other duties as assigned.

QUALIFICATIONS:

• Minimum
• Experience in a hospital or health care setting
• Master's degree in Social Work (Incumbents in the role on or before 4/21/2025 have 6 months from hire date to obtain)
• PA LSW and/or LCSW required (Incumbents in the role on or before 04/21/2025 have 12 months from hire date to obtain)
• Preferred
• None

Additional Employment Requirements:

• Master's degree in Social Work (Incumbents in the role on or before 4/21/2025 have 6 months from hire date to obtain)
• PA LSW and/or LCSW required (Incumbents in the role on or before 04/21/2025 have 12 months from hire date to obtain)
• Act 34 Criminal Background Clearance Certificate
• Act 33 Child Abuse Clearance Certificate
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Disclaimer:

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement :

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

HIPAA & Data Security:

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Code of Conduct:

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Discrimination Policy:

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Accessibility:

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

Accommodation Requests:

For accommodation requests, please contact HR Services Online at [e-mail]

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