Social Work Case Manager - Full Time - Day Shift - AVH

Allegheny Health Network; Natrona Heights (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading health network in Pennsylvania seeks a Social Work Case Manager to collaborate with healthcare teams to advocate for patients and coordinate care. The role involves conducting assessments, developing transition plans, and educating families on post-discharge resources. Candidates must hold a Master's degree in Social Work and have experience in a healthcare environment. Certifications in PA LSW or LCSW are required within a specified timeframe. The position focuses on improving patient experiences and outcomes while addressing social determinants of health.

Qualifications

• Master's degree in Social Work is required.
• Experience in a hospital or health care setting is essential.
• PA LSW or LCSW required within specified timeframe.

Responsibilities

• Conduct initial and ongoing comprehensive assessments.
• Collaborate for safe transition plans for patients.
• Educate patients and families on post-discharge care.

Skills

Experience in a hospital or health care setting

Counseling and intervention related to treatment decisions

Crisis intervention skills

Advocacy for patients and families

Education

Master's degree in Social Work

PA LSW and/or LCSW certification

Job description

Social Work Case Manager - Full Time - Day Shift - AVH

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General Overview

This job collaborates with the interdisciplinary team of providers, clinicians, health plans, and external partners while advocating for patients and families/caregivers to coordinate care across the continuum. The incumbent is an integral member of the Care Management team that works to improve the quality of care, patient experience, and the health of populations and individuals by focusing on the social determinants of health impacting wellness.

• Contributes to and/or completes initial and ongoing comprehensive assessment. Provides interventions and implements recommendations after engaging patients and their caregivers/families. Focuses on the individual's risk related to social determinants of health to assure successful coordination of care across the continuum. (30%)
• Collaborates to provide the safest transition plan for assigned patients (Inpatient/Observation/ED) to ensure a timely discharge and provide appropriate connection with post-discharge care providers and community-based resources. (25%)
• Educates patient, family/caregiver and physician regarding most appropriate level of care post discharge and how to access community support. Advocates for the patient, family/caregiver through effectively communicating with interdisciplinary team members, payers and post-acute partners to assure the safest transition. (20%)
• Serves as a resource to provide counseling and intervention related to treatment decisions and end-of-life issues. Drives collaborative conversations to establish goals of care. Provides crisis interventions in cases involving Child Abuse and Neglect, Domestic Violence, Adult and Older Adult Abuse, Institutional Abuse Sexual Assault, Mental Health Disorders, Substance Use Disorders, and Identification of a Surrogate Decision Maker/Guardianship. (15%)
• Promotes individual professional growth and development through certification, mentoring/precepting, and/or participation on department/hospital/system committees. (5%)
• Supports Department based goals that contribute to the success of the organization. (5%)
• Other duties as assigned.

Qualifications

• Master's degree in Social Work (Incumbents in the role on or before 4/21/2025 have 6 months from hire date to obtain)
• Experience in a hospital or health care setting
• PA LSW and/or LCSW required (Incumbents in the role on or before 04/21/2025 have 12 months from hire date to obtain)
• Act 34 Criminal Background Clearance Certificate
• Act 33 Child Abuse Clearance Certificate
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Compliance Requirement

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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