Social Work Case Aide

State of Connecticut - Department of Children & Families; Norwalk (CT); On-site; USD 38,000 - 54,000; Full time

Job summary

State of Connecticut - Department of Children and Families in Norwalk, CT seeks a Social Work Case Aide for full-time engagement. The role supports paraprofessional case management and client services to assist agency social work staff.

You will transport clients, supervise visits, and gather information for case files. The position emphasizes collaboration with families, community resources, and documentation to help ensure child safety and family well-being.

Qualifications

• Two years of experience providing social and/or human services to children, youth or families.
• College training substitutable for experience at 15 semester hours per half-year.
• Preferred experience assisting with family visits or community resources.

Responsibilities

• Transports children to and from visits, appointments, and court.
• Supervises family visitation sessions in office or home settings.
• Observes interactions and documents observations for case files.
• Prepares reports regarding client contacts.
• Accompanies Social Worker on field visits and when an interpreter is needed.
• Summarizes and files case information and maintains organized records.

Skills

Interpersonal skills

Oral and written communication

Knowledge of agency programs

Education

Associate's or Bachelor's degree in social work, human services, or related field

Job description

Introduction

The State of Connecticut, Department of Children and Families (DCF) is recruiting for a full-time, Social Work Case Aide vacancy located in Norwalk, CT.�

Position Highlights

• Full time,
• 40 hours per week
• First (1st) shift
• Monday through Friday
• 8:00 am - 5:00 pm

About Us

Working together with families and communities to improve child safety, ensure that more children have permanent families, and advance the overall well-being of children is the central focus of the Department of Children and Families (DCF). DCF protects children who are being abused or neglected, strengthens families through support and advocacy, and builds on existing family and community strengths to help children who are facing emotional and behavioral challenges, including those committed to the Department by the juvenile justice system.

What’s In It For You

• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees.
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service.

Discover the opportunity to

• Engage in a rewarding career
• Assist our employees so they can achieve success
• Make a difference in the public sector
• Work together in a collaborative team environment

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

Purpose of Job Class (Nature of Work)

In the Department of Children and Families this class is accountable for performing paraprofessional case management and client services activities to support and augment professional services provided to agency clients by agency social work staff.

Examples of Duties

• Transports children and/or clients to and from supervised visits, medical and other service appointments and court appointments;
• Supervises family visitation sessions in office and/or home settings;
• Observes interaction of parent(s) and child during visits and takes notes regarding interaction of family for review by Social Worker and inclusion into case file;
• Prepares reports regarding client contacts;
• Accompanies Social Worker on emergency and other field visits especially in cases where an interpreter is needed;
• Supervises children in regional office during emergency procedures;
• Obtains medical, social and other records to assist professional staff in developing family history;
• Makes collateral contacts to community agencies such as schools, doctors, police and social service agencies to obtain necessary information;
• Picks up and delivers cars for servicing;
• Assists clients in completing forms relating to assistance or service requests;
• May perform clerical activity such as typing narratives, filing and obtaining case files and copying and arranging various documents, referral information and other written material;
• May shop for clients for food, clothing and household items;
• May act as an interpreter for staff in cases involving non-English speaking clients or individuals;
• May testify in court regarding information directly observed in client contacts;
• Performs related duties as required.

Knowledge, Skill and Ability

Knowledge of

• agency programs, policies and procedures;
• human behavior and family dynamics;

Skills

• interpersonal skills;�
• oral and written communication skills;

Ability to

• prepare clear and concise reports of client contacts;�
• observe, record and report significant aspects of client contacts.

Minimum Qualifications – General Experience

Two (2) years of experience providing social and/or human services to children, youth or families or performing basic technical or complex clerical duties in social or human services.

Minimum Qualifications – Substitutions Allowed

College training in a closely related field such as social and human services or behavioral sciences may be substituted for the General Experience on the basis of fifteen semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years for an Associate's or Bachelor's degree.

Preferred Qualifications

• Experience in assisting with or providing services to children and families in community settings such as schools, shelters, hospitals, or family centers.
• Experience and knowledge with supporting family visits, community resources, or client appointments.
• Experience with both written and verbal communications.

Special Requirements

• DEPARTMENT OF CHILDREN AND FAMILIES: Incumbents in this class are required to possess and retain a valid Motor Vehicle Operator's License.
• Incumbents in this class are required to travel.
• Incumbents in this class may be required to speak a foreign language.

Working Conditions

Incumbents in this class may be exposed to some risk of injury from assaultive and/or abusive clients.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Acknowledgement

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.