Social Work Aide II

University of Illinois Chicago; Rockford (IL); On-site; USD 61,033,000 - 67,366,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid time off

Tuition waivers

Job summary

The Social Work Aide II position at Mile Square Health Center in Rockford, IL provides age-appropriate assessments, counseling and social services to clients across the life span, with referrals and home visits as needed.

The role requires one year of related experience or two years via college/work in social/behavioral sciences, and Illinois residency within 180 days. On-site, 9 am–5 pm; benefits eligible.

Qualifications

• One year of work experience comparable to a Social Work Aide I.
• Any combination totaling two years from the following categories: work experience in public/customer service environment or college coursework in social/behavioral sciences.

Responsibilities

• Provide social services to clients of all ages, including assessments, case planning, follow-up and home visits when deemed necessary.
• Prepare care plans describing the services the client may need and the method of assessing medical and/or drug treatment and needed social services.
• Advocate on the clients’ behalf to obtain necessary and appropriate services; provide referrals and follow up within a multidisciplinary team.
• Provide patients with information and resources and assist with support services such as disabilities (SSI), food pantries, guardianship, Meals on Wheels, homeless shelters/housing, child care assistance programs, homemaker services, home health, transportation, and counseling for mental health or substance abuse.
• Assist patients in the health marketplace enrollment process requiring certification as a Certified Application Counselor.

Skills

Social work context

Public/customer service

Interpersonal skills

Education

College coursework in social/behavioral sciences

Job description

Hiring Department: Mile Square LP Johnson Clinic

Location: Rockford, IL USA

Work Schedule: 9 am to 5 pm

Workplace Type: On-Site

Posting Close Date: 10/16/2026

Salary Range: The budgeted salary range for the position is $21.30/hr -$23.51/hr. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity.

About The University Of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting‑edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary

The Social Work Aide II provides age appropriate assessments, counseling and social services to clients across the life span. This includes enhancing the conditions of the client by providing information and education; making referrals and when necessary, making home visits and follow ups. In addition, this position acts to help clients, as a mediator, and to utilize and obtain needed services at Mile Square Health Center.

The unpredictability that can occur from day to day requires the individual to be able to adapt rapidly to change by making adjustments in work schedules, activities, and proper allocation of resources.

Duties & Responsibilities

• Provide social services to clients of all ages, including assessments, case planning, follow, up and home visits when deemed necessary.
• Prepare care plans describing the services the client may need and use and the method of assessing medical and/or drug treatment and needed social services.
• Advocate on the clients’ behalf to obtain necessary and appropriate services; provides referrals and follow up services within a multidisciplinary team of providers.
• Provide patients with information and resources and assist with support services and; such as disabilities (SSI), food pantries, guardianship, Meals on Wheels, homeless shelters/housing, child care assistance programs, homemaker services, home health, services through the Department of Aging, parenting classes, transportation, mental health issues, substance and domestic abuse counseling, etc.
• Assist patients in the health market place enrollment process requiring certification as a Certified Application Counselor.
• Ensure that services are assessed and are appropriate to the client’s needs.
• Assembles and maintains necessary statistical information for administration as required i.e. daily work logs.
• Maintain complete and accurate files on all client programs.
• Participate in team staffing, and local coordinating committee meetings.
• Represent Mile Square at community events during regular and off hours.
• Perform other duties as assigned.

Minimum Qualifications

• One year of work experience comparable to a Social Work Aide I
• Any combination totaling two years from the following categories:
  • work experience which provided knowledge of human behavior, including the ability to cope with a variety of people and/or understand the importance of people’s needs and feelings, in a public/customer service environment.
  • college course work in social or behavioral sciences or related field, measured by the following conversion table or its proportional equivalent:
    • 15 semester hours equal six months
    • 30 semester hours equal one year

Preferred Qualifications

Ability to work with myriad of patients from various racial, ethnic and socioeconomic backgrounds.

Ability to motivate staff to achieve desired results.

Ability to work independently, exercise good judgment, and make sound decisions.

Ability to establish and implement policies and apply standards consistently.

Must possess excellent interpersonal skills in order to establish and maintain professional relations with other members of the health care team.

Ability to communicate effectively both orally and in writing.

Ability to translate (English/Spanish) for patients and others as necessary a plus.

Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.