Social Support Specialist

Sales Match; Jacksonville (FL); On-site; USD 27,552 - 48,216; Full time

Benefits offered by this job

Health, dental, and vision insurance coverage

Paid time off and sick leave

Ongoing training and career development opportunities

Supportive work culture focused on employee well-being

Job summary

A social support organization is seeking a Remote Social Support Specialist to assist individuals and families facing social, emotional, and financial challenges. This role involves providing essential support, resources, and advocacy to clients. Ideal candidates should have a bachelor’s degree in Social Work or a related field and 1-2 years of relevant experience. The position offers competitive hourly pay, flexible remote work options, and a supportive work culture focused on employee well-being.

Qualifications

• 1-2 years of experience in social services or related field.
• Knowledge of community social services programs and resources.
• Ability to manage caseloads independently.

Responsibilities

• Assess client needs and provide appropriate social support services.
• Help clients access community resources, such as housing assistance, food programs, and mental health services.
• Offer emotional support for clients facing mental health issues, substance abuse, or family challenges.
• Collaborate with healthcare providers, legal professionals, and other organizations to ensure comprehensive client support.
• Advocate for clients, securing resources and services, and providing follow-up support.
• Maintain accurate case records in compliance with confidentiality policies.
• Monitor clients' progress toward goals, adjusting strategies as needed.
• Provide crisis intervention and immediate support when necessary.

Skills

Empathy

Strong communication

Interpersonal skills

Education

Bachelor's degree in Social Work, Psychology, or related field

Job description

Job Title: Remote Social Support Specialist

Hourly Pay: $20 - $35/hour

Summary

We are looking for a dedicated Social Support Specialist to assist individuals and families in overcoming social, emotional, and financial challenges. In this role, you will provide essential support, resources, and advocacy to clients, helping them access services to improve their well-being. If you are passionate about supporting vulnerable populations and have a background in social services, we encourage you to apply.

Key Responsibilities

Assess client needs and provide appropriate social support services

• Help clients access community resources, such as housing assistance, food programs, and mental health services
• Offer emotional support for clients facing mental health issues, substance abuse, or family challenges
• Collaborate with healthcare providers, legal professionals, and other organizations to ensure comprehensive client support
• Advocate for clients, securing resources and services, and providing follow-up support
• Maintain accurate case records in compliance with confidentiality policies

Monitor clients' progress toward goals, adjusting strategies as needed

• Provide crisis intervention and immediate support when necessary

Qualifications

Bachelor’s degree in Social Work, Psychology, or a related field

1-2 years of experience in social services or related field

Knowledge of community social services programs and resources

Strong communication and interpersonal skills

• Empathy and ability to work with diverse populations and sensitive issues

Ability to manage caseloads independently

• Comfort working with complex life situations

Competitive hourly pay: $20 - $35

Flexible remote work options and scheduling

Health, dental, and vision insurance coverage

Paid time off and sick leave

Ongoing training and career development opportunities

Supportive work culture focused on employee well-being