Social Stylist (Remote)

Chico's; Boston (MA); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic individual to foster customer relationships and drive sales through innovative digital strategies and engaging local events. This role involves utilizing high-touch techniques to create a strong community of loyal customers while promoting a culture of customer focus and collaboration. The ideal candidate will possess a passion for the fashion industry, exceptional communication skills, and an entrepreneurial spirit. Join a vibrant team where your contributions will make a significant impact on customer engagement and sales growth.

Qualifications

• 3+ years in retail sales or digital presence preferred.
• Excellent communication and customer service skills.

Responsibilities

• Build a clientele base and drive sales through digital platforms.
• Facilitate in-home and localized events to engage customers.

Skills

Retail Sales

Customer Service

Communication Skills

Community Outreach

Digital Presence

Entrepreneurial Spirit

Education

High School Diploma

Job description

POSITION OBJECTIVE:

This position is responsible for building a strong community of customers that creates a sense of customer belonging, builds sales, increases customer files, and lifetime customer spend. They will drive sales thru digital platforms, in-home events, local events, appts, and clienteling tools. They will lead with an entrepreneurial spirit in promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability.



FUNCTIONAL RESPONSIBILITIES:

• Utilizes digital platforms and / or high-touch techniques to build a clientele base, drive sales, and increase customer lifetime spend.

• High-Touch Experiences - facilitates in-home and localized events utilizing corporate strategies, run-of-show techniques, and kit product, when applicable, to drive sales and build customer base.

• Digital Experiences - utilities digital platforms to engage with clientele, post videos and reels featuring kit product, and promotes services to increase digital presence and support multichannel customer growth.

• Creatively markets their services to build a strong community base of customers. Includes utilizing company-provided marketing tools, digital platforms, and grass-root efforts.

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer, recommends merchandise selections or helps to locate merchandise based on customer needs and desires.

• Informs their community leader of any issues, opportunities, or wins.

• Participates in routine virtual team meetings

• Engages on digital "Customer / Associate" interactive platform.

COMPETENCIES:

• Culture

Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.

• Decision Quality

Making good and timely decisions that keep the organization moving forward

• Plans and Aligns

Planning and prioritizing work to meet commitments aligned with organizational goals.

• Organizational Savvy

Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

• Interpersonal Savvy

Relating openly and comfortable with diverse groups of people

• Courage

Stepping up to address difficult issues, saying what needs to be said.





REQUIRED QUALIFICATIONS:

• High School diploma or equivalent


• 3+ years retail sales, subscription services, and / or digital presence preferred


• Must by 18 years of age or older


• Excellent communication skills


• Excellent customer service skills: ability to build trust with customers and business partners, and to foster a team-oriented environment


• Able to learn or adapt to technology provided by the company


• General knowledge of apparel and intimate products (i.e. fit and fabric)


• Solid evidence of community outreach and involvement. Understands the value in supporting the community.


• Passion for the company, our customers, and our product.


• Consistent knowledge of the fashion industry: well read, high awareness, digitally savvy, socially active (Linked In, Insta, FB, Tik Tok)


• Self-motivated with a strong work ethic; entrepreneurial spirit


• Ability to work weekends and attend events when the business requires