Social Services Supervisor

AltaMed Health Services Corp; Monterey Park (CA); On-site; USD 90,000 - 113,000; Full time

Job summary

AltaMed Health Services Corp. seeks a Social Services Supervisor to lead the social service team, coordinate resources, and ensure compliance with state and federal regulations. The role supports onboarding, training, professional development, and coverage planning across the department.

The ideal candidate has an MSW (or related field), LCSW preferred, and substantial experience with Medi-Cal/Medicare populations, care management, and collaboration with providers and community resources.

Qualifications

• Master’s Degree in Social Work (MSW) or related field from an accredited university required.
• Licensed Clinical Social Worker (LCSW) or equivalent licensure preferred.
• Experience working with Medi-Cal and Medicare populations.
• Minimum of 2 years of managed care, case management, social advocacy, and care planning experience.
• Minimum of 2 years of management experience gained as a team leader or supervisor.
• Experience working with individuals who have complex health and social issues.
• Experience partnering with provider groups, community resources, and agencies.
• Experience working with state and local government stakeholders.
• A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
• Bilingual Spanish/English, Chinese/English, or another second language is strongly preferred.

Responsibilities

• Provide leadership, direction, and oversight of the social service team and link with appropriate resources.
• Support onboarding, training, professional development, and coverage planning within the department.
• Gather data, track program-specific metrics, and monitor competency evaluations to ensure compliance with regulations.
• Collaborate with other departments and leaders to address organizational goals and participate in process improvement projects.

Skills

MSW or related field

LCSW preferred

Managed care

Case management

Bilingual Spanish/English

Education

Master’s degree in Social Work (MSW)

Job description

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The Social Services Supervisor provides the leadership, direction, and oversight of the social service team, including linkage with the appropriate resources. The Supervisor supports departmental onboarding, training, professional development, and helps coordinate coverage plans. This role will gather data, track and monitor program-specific metrics, support completion of competency evaluations, and ensure department team members have the knowledge and resources to adhere to all state and federal regulations. This role collaborates with various departments and leaders to address organizational goals by participating in process improvement projects and strategic initiatives to enhance the delivery of social services.

Minimum Requirements

• Master’s Degree in Social Work (MSW) or related field from an accredited university required.
• Licensed Clinical Social Worker (LCSW) or equivalent licensure (e.g., LPCC, LMFT, etc.) preferred.
• Experience working with Medi-Cal and Medicare populations.
• Minimum of 2 years of managed care, case management, social advocacy, and care planning experience.
• Minimum of 2 years of management experience gained as a team leader or supervisor.
• Experience working with individuals who have complex health and social issues.
• Experience partnering with provider groups, community resources, and agencies.
• Experience working with state and local government stakeholders.
• A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
• Bilingual Spanish/English, Chinese/English, or another second language is strongly preferred.

Compensation

Compensation $90,092.94 - $112,613.60 annually

Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation.

We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community.

We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.