Social Services Program Supervisor 2026-02662

State of Wyoming; Douglas (WY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation, sick leave, andholidays

Retirement plans — Pension and 457B

Flexible schedules and work-life blend

Job summary

State of Wyoming, Department of Family Services, seeks a Social Work Supervisor to lead a team of social workers dedicated to protecting children and vulnerable adults. The role emphasizes supervision, policy development, and adherence to state and federal requirements.

Responsibilities include guiding case management, conducting staff training, and building community partnerships to improve service delivery.

Qualifications

• Bachelor's degree in Social Work or related field.
• 1–2 years of progressive work experience in Social Services programs; or 4–6 years with substitution at analyst level.
• Experience in case management, child welfare, or related fields.

Responsibilities

• Provide direct supervision to social workers.
• Develops and interprets unit policies and procedures.
• Reviews operational standards to align with best practices and DFS rules.
• Oversee investigations, case management, and public services under state mandates.
• Engage in community education on child welfare topics and collaborate with partners.

Skills

Case management

Staff supervision

Policy development

Community outreach

Education

Bachelor's degree in Social Work

Job description

Open Until Filled

GENERAL DESCRIPTION:

Social Work Supervisors provide direct supervision to social workers as they support families in taking greater responsibility for raising their children and assist communities in supporting those families. Additionally, Social Work Supervisors oversee social workers in their efforts to ensure the safety, well-being, and permanency of children and vulnerable adults.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options

Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Douglas is a city located in southeastern Wyoming. Notable local points of interest include the Wyoming State Fair, Jackalope Square, and the Wyoming Pioneer Museum.

Human Resource Contact: Judie Petersen at [e-mail]

ESSENTIAL FUNCTIONS:

• Responsible for all aspects of case management.
• Develops and interprets unit policies, procedures, and operations.
• Reviews and revises operational standards for the social services work unit to coincide with best practices, State and Federal requirements, and DFS policy.
• Assures investigations, case management, and public service duties within DFS rules and regulations and State and Federal mandates.
• Provides community education regarding child abuse and neglect, adult protection, DFS procedures, child welfare practice, and other related topics.
• Enhances Department and community relationships by outreach and collaboration with community partners.
• Networks with community partners to identify gaps and develop needed services.
• Assesses training needs and develops and provides training to staff and families.
• Assures social services workers use best practices and are current on changes to laws, rules, policies, and trends.
• Interviews and makes discipline, hire, and fire decisions.
• Conducts performance appraisals.
• Identifies and collects necessary evaluative data and statistical information to measure outcomes concerning the safety, permanency, and well-being of children and families.
• Monitors and approves expenses to stay within assigned budgets.

PREFERENCES:

Preference will be given to applicants who have a Bachelor's Degree or higher in social work, counseling, sociology, psychology, criminal justice, or administration of justice, plus at least four (4) years of professional work experience in social work, juvenile probation, counseling and/or correctional rehabilitation.

KNOWLEDGE:

• Knowledge of agency, department, and statewide rules, regulations, policies and procedures, and Wyoming Statutes.
• Knowledge and skill in management and supervisory techniques.
• Knowledge of needs assessment.
• Knowledge of community resources and services.
• Skills in interviewing, facilitation, mediation, and de-escalation.
• Knowledge of child development as well as separation, attachment, and bonding of children and families.
• Knowledge of the legal system.
• Knowledge of Department of Family Services institutions and field services operations, including understanding program goals and objectives.

MINIMUM QUALIFICATIONS:

Education: Bachelor's Degree (typically in Social Work)

Experience: 1-2 years of progressive work experience (typically in Social Services Programs) with acquired knowledge at the level of a Social Services Program Analyst

OR

Education & Experience Substitution: 4-6 years of progressive work experience (typically in Social Services Programs) with acquired knowledge at the level of a Social Services Program Analyst

Certificates, Licenses, Registrations: None

NOTES:

• FLSA: Exempt
• All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant.

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.