Social Services - Program Lead

Akicita Federal, LLC; Minnesota; On-site; USD 81,000 - 99,000; Full time

Job summary

Akicita Federal, LLC is seeking a Contracting Team Lead to oversee contract child welfare staff serving the Red Lake Agency in Red Lake, MN. This on-site, full-time role requires coordinating caseloads, managing shifts, and ensuring high-quality services for tribal children and families.

The position involves leading quality reviews, providing case consultations, and representing the contract team with BIA and tribal partners. A Master of Social Work (CSWE) and U.S.

Qualifications

• Master of Social Work (MSW) from a CSWE-accredited program.
• At least 5 years of child protection or child welfare experience, including 2 years supervising child welfare staff.
• U.S. citizenship.

Responsibilities

• Supervise all contract personnel and balance caseloads by case complexity.
• Set staggered shift schedules and manage the on-call rotation to ensure Priority 1 coverage.
• Conduct first-level quality review of intakes, assessments, findings, case plans, and court reports.
• Provide regular case consultation to Administrative Support / Intake Workers, Response Workers, and Child Welfare Case Workers.
• Represent the contract workforce with the BIA Social Services Program Manager, OMBI, the CPT, the MDT, the Red Lake Nation Tribal Court, law enforcement, and the Nation's licensing and ICWA programs.
• Track performance standards and backlog progress; prepare Monthly Status and Performance Reports and corrective action plans.
• Review FASS-CMS Cloud entries of all contract personnel weekly for timeliness and compliance.
• Manage company payment cards for emergency placement items, including sign-out log and monthly reconciliation.

Skills

Staff supervision

Caseload management

Leadership

Child welfare

Education

MSW (CSWE-accredited)

Job description

Akicita Federal is hiring a Contracting Team Lead to oversee all contract child welfare personnel and ensure continuous, high-quality child protection services for the BIA Red Lake Agency in Red Lake, MN, serving Indian children and families on the Red Lake Reservation and at satellite offices.

• Supervise all contract personnel, assigning and balancing caseloads by case complexity
• Set the staggered shift schedule and manage the on-call rotation to ensure Priority 1 coverage never lapses
• Conduct first-level quality review of intakes, assessments, findings, case plans, and court reports, returning deficient work for correction
• Provide regular case consultation to Administrative Support / Intake Workers, Response Workers, and Child Welfare Case Workers
• Represent the contract workforce with the BIA Social Services Program Manager, OMBI, the CPT, the MDT, the Red Lake Nation Tribal Court, law enforcement, and the Nation's licensing and ICWA programs
• Track performance standards and backlog progress; prepare the Monthly Status and Performance Report and corrective action plans
• Review FASS-CMS Cloud entries of all contract personnel weekly for timeliness and compliance
• Manage company payment cards for emergency placement items, including the sign-out log, receipt collection, and monthly reconciliation

Schedule: On site full-time on business days; reachable by phone throughout the staff coverage window and after hours for consultation. Serves in the investigative on-call rotation as needed to cover holidays, leave, or other absences of Response Workers, and responds in person as second responder when needed.

$90,000 - $90,000 a year

• - Master of Social Work (MSW) from a CSWE-accredited program
• - At least 5 years of child protection or child welfare experience, including 2 years supervising child welfare staff
• - U.S. citizenship

Before your first day

• - Favorable background investigation required before entering on duty
• - Mandatory security training must be completed before starting services
• - Initial training must be completed within 15 calendar days of entry on duty and before independent duty

What sets candidates apart:

• - Experience working with tribal communities and knowledge of the Indian Child Welfare Act (ICWA)

About Akicita Federal

Akicita Federal is a Native American-owned federal contractor delivering healthcare, clinical, IT, and program-support services across the Indian Health Service, the Department of Veterans Affairs, and other federal agencies. We hire the people who do the work — clinicians, analysts, engineers, support staff — and we treat them like the professionals they are.

Equal Opportunity Employer

Akicita Federal is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Akicita Federal complies with the Indian Preference provisions of the Indian Self-Determination and Education Assistance Act (P.L. 93-638) where applicable.