Social Services Program Coordinator- Women, Families & Children

Travis County Sheriff; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Retirement plan

Vacation & sick leave

Holidays

Tuition reimbursement

Health care clinic

Job summary

Travis County is seeking a Social Services Program Coordinator for Women, Children, and Families to develop and manage programs for incarcerated mothers and families. The role collaborates with community agencies, interns, and volunteers to improve client well‑being and family stability.

The ideal candidate will empower women, foster positive parental relationships, and champion compassionate care, advocacy, and innovative interventions. Department: Sheriff; Location: Austin, TX.

Qualifications

• This role requires a Bachelor’s degree in Social/Behavioral Sciences and five years’ related experience, including program coordination.
• Certifications may be required: LCSW, LMSW, LPC, or LPC-A depending on department.
• Valid Texas Driver’s License is required.

Responsibilities

• Coordinate, supervise, train, monitor, and evaluate program activities and staff.
• Develop and revise program goals, work plans, and daily operations.
• Prepare proposals for funding and evaluate program effectiveness.
• Serve as liaison with community outreach and service providers.
• Plan educational sessions and community trainings.

Skills

Supervisory skills

Program coordination

Policy knowledge

Trauma-informed practices

Communication skills

Time management

Community relations

Strategic thinking

Education

Bachelor's in Social/Behavioral Sciences

LCSW

LMSW

LPC

LPC-A

Texas Driver's License

Tools

Word processing

Spreadsheets

Databases

General software

Job description

The role of the Social Services Program Coordinator for Women, Children, and Families involves creating and managing programs for incarcerated mothers and parents by utilizing various resources such as psycho-educational process groups, partnerships with community agencies, graduate social work and counseling interns, and volunteers. By working together, this team strives to enhance the well‑being of those under our care as well as their families and children. The perfect candidate for this role is someone who possesses a strong drive to empower women, nurture positive parental relationships, and foster strong family ties through compassionate care, advocacy, innovative interventions, and treatment.
Travis County offers a premier Total Rewards Package that includes a highly rated retirement plan, vacation and sick leave, 2 personal holidays, 12 company holidays, longevity pay, tuition reimbursement, medical, dental, and vision, and a free employee health care clinic.

Distinguishing Characteristics

This is the third in a series of three social services program-related job classifications within the Social Services job family. This classification is responsible for coordinating, participating in, and monitoring the activities and functions of a social services program or programs. This classification is distinguished from a Social Services Manager which has responsibility for an entire work unit. The Social Services Program Coordinator typically coordinates larger and more complex programs than a specialist, senior, or lead staff position. This classification may require a flexible work schedule in order to meet the needs of the department.

• Coordinates, supervises, trains, monitors and evaluates program activities and staff. Plans, develops and recommends new or revised programs and goals and objectives. Develops and schedules program work plans, oversees daily operations and coordinates program activities.
• Determines, or assists in determining program priorities.
• valuates program effectiveness to develop improved methods. Devises evaluation methodology and coordinates implementation. Analyzes results and recommends or takes appropriate action.
• May prepare or assist in preparing proposals for funding or funding continuation.
• Serves as technical consultant for program and related policy and provides technical and problem-solving assistance on program services. Participates in providing program services to clients.
• Analyzes and reviews analysis of program and program policy issues.
• Prepares periodic reports and statistical reports on program activities and program progress.
• Serves as liaison with, and resource for community outreach and advocacy groups, service providers and others. Coordinates, improves and stimulates interest in the program and recruits program participants.
• Plans, develops and conducts program-related educational sessions and training. Speaks to community and other groups.
• Performs other job-related duties as assigned.

Education and Experience

Bachelor's degree in Social or Behavioral Sciences or a directly related field AND five (5) years' experience in social services or a directly related field, including experience coordinating a program;
OR,
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Dependent on department or division employed, the following certifications may be required:

• Licensed Clinical Social Worker (LCSW) or
• Licensed Master Social Worker (LMSW) or
• Licensed Professional Counselor (LPC) or
• Licensed Professional Counselor Associate (LPC-A)

Valid Texas Driver's License.

Preferred

Master's degree in Social or Behavioral Sciences or a directly related field.
Experience in public speaking.
Bilingual in English and Spanish
Experience in parenting, family support, and women's issues.
Experience with substance use education and treatment.

Knowledge, Skills, and Abilities

• Supervisory principles, practices and techniques.
• Program coordination and oversight techniques.
• Policies, practices and procedures within area of assignment.
• Federal, State and Local program laws and requirements.
• Social service providers, professional associations, and community organizations.
• Trauma informed principles and practices.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Skill in

• Program planning, development, monitoring and evaluation.
• Conducting education and training sessions and public speaking presentations.
• Referring to appropriate social services providers, organizations and programs.
• Developing community relationships in alignment with program goals.
• Strategic thinking, problem-solving and decision-making.
• Listening and reflecting emotions and meaning.
• Training others on processes and effective communication skills.
• Monitoring and recommending program expenditures.
• Both verbal and written communication.

Ability to

• Establish and reinforce professional boundaries.
• Maintain and promote confidentiality as a key tenet
• Coordinate, supervise and evaluate program volunteers and activities.
• Analyze, research and evaluate findings.
• Prepare administrative and statistical reports.
• Serve as technical consultant and liaison.
• Work with staff and volunteers to facilitate access to social services programs and resources.
• Work independently.
• Manage time well and meet timelines and deadlines.
• Communicate effectively.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, community organizations, service providers and the general public.

Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination, and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Work Hours: 8:00 AM to 5:00 PM; Monday through Friday. May require responding to occasional calls or working some nights, weekends, and/or holidays in response to critical/high stress incidents or depending on agency needs.

Department: Sheriff

Location: Austin, TX

Drug Test Required

Criminal, Credit, Driving, Education, and Employment Background Check Required.