Social Services Inspector II

State of Oklahoma; Oklahoma; On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Benefit allowance for insurance

Wide insurance plans without pre‑exist

Flexible spending accounts

Retirement Savings Plan with match

Vacation and sick leave

11 paid holidays

Student loan repayment options

Employee discounts

Longevity bonus

Job summary

State of Oklahoma is seeking a Social Services Inspector II in Garfield County. The role focuses on protecting client rights, advocating for clients, and filing grievances on their behalf. You will perform field visits, audit service delivery, and monitor contractor compliance with laws and policies.

Requires a bachelor’s degree and at least three years of professional experience in investigations, auditing, or related social services fields. Standard full-time schedule with weekday hours.

Qualifications

• Education requirement: bachelor’s degree and three years of professional experience in investigations, auditing, social work, juvenile justice, personnel administration, law enforcement or child support enforcement working with persons with intellectual disabilities.

Responsibilities

• Protect the rights of clients and act as client advocate; file grievances on behalf of clients.
• Conduct field visits to review service provision and assess compliance with laws and regulations.
• Review client payments and management of client funds to ensure proper services.
• Coordinate client grievance system and resolve issues related to services or care.
• Investigate incidents and ensure adherence to state and federal laws; may require after-hours availability.

Skills

Investigation

Auditing

Communication

Client advocacy

Education

Bachelor's degree

Job description

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Job Posting Title

Social Services Inspector II

Agency

340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Supervisory Organization

340 Office of Client Advocacy

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Full/Part-Time

Full time

Job Type

Regular

Why you’ll love it here!

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Oh yeah, did we mention perks?

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and venders.
• Longevity Bonus for years of service

Job Description

Location

Garfield County

Salary

up to $52,351.20, based on education and experience

Full Time /Part Time

Full time

Work Schedule

Monday-Friday

Primary Hours

8am-5pm

Position Summary

Positions in this job family will conduct inquiries to protect the rights of clients, act as client advocate, and file grievances on behalf of clients. Some positions in this job family are assigned responsibility for conducting internal and external audits and field investigations and performing federally or state mandated quality control audits to evaluate the effectiveness of agency programs. Some positions will perform follow-up reviews and advocate for clients and program changes. Duties also may include investigating employee violations of agency policy, regulations, and applicable state and federal laws.

Position Responsibilities /Essential Functions

• Acts a client advocate; protects the rights of clients assigned to State Human Services or Juvenile Affairs facilities, or other state contracted providers, files grievances on behalf of clients:
• Carries an advocacy caseload comprised of DDS service recipients; acts as a member of the service recipient’s personal support team, analyzes and evaluates care provider actions and programming in relation to individuals with intellectual disabilities;
• Conducts field visits and reviews service provision of community providers and care facilities to determine compliance with laws and regulations. This includes responding after normal business hours and weekends when required;
• Reviews client payments to contractors and management of client funds to ensure funds were spent appropriately and services were provided;
• Coordinates activities of a client grievance system and may act as client grievance facilitator to resolve issues relating to the services or care provided to clients;
• Monitors agency / facility / contract provider’s policies and procedures, identifies policy violations and unauthorized practices, notifies appropriate entities, and advocates for resolutions;
• Performs preliminary investigations on vulnerable children and adults in the areas of abuse, neglect, and exploitation in accordance with all state and federal laws, including responding after normal business hours and weekends when required.
• Being present at the office is an essential function of the job.
• Other duties as assigned.

Other Duties

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education And Experience

Education and Experience requirements at this level consist of a bachelor’s degree and three years of professional experience in investigations, auditing, social work, juvenile justice, personnel administration, law enforcement or child support enforcement working with persons with intellectual disabilities, or an equivalent combination of education and experience.

Valued Knowledge, Skills And Abilities

Knowledge, Skills and Abilities required at this level include knowledge of the rules and regulations governing social service agencies and residential facilities or contract providers; of quality control and audit procedures; and of review and investigative techniques. Ability is required to review and analyze large amounts of information and identify deficiencies; to conduct interviews effectively; to establish and maintain effective working relationships; and to communicate effectively, both orally and in writing.

Physical Demands and Work Environment

A significant portion of this role involves conducting fieldwork within the community. This includes visits to private homes and various care facilities. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms. This position requires daily use of a laptop computer and cell phone. Travel is required with this position.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.