Social Services Director

Otterbein SeniorLife; West Liberty (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

DailyPay

Tuition reimbursement

401(k) match

PTO from day one

Tuition discounts

Job summary

Otterbein SeniorLife is seeking a Social Services Director to lead psychosocial support for residents and families, coordinating resources and services across care teams in Ohio. The role involves managing Medicaid eligibility, admissions and discharge, and ensuring compliance with state and federal guidelines while partnering with departments to support the well-being and dignity of residents.

DailyPay benefits and comprehensive benefits are available as part of Otterbein's commitment to staff

Qualifications

• College degree or GED with related experience.
• Experience in long-term health care settings preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Organizes the social services needed to meet residents' psychosocial needs and coordinates with care teams.
• Maintains contact with residents, families, and responsible parties; provides non-medical progress reports when requested.
• Assists with Medicaid applications and eligibility discussions; liaises with community resources.
• Maintains records to ensure social service compliance and participates in routine department meetings.
• Participates in care plan conferences with input to other disciplines concerning psychosocial needs.

Skills

Communication

Care coordination

Social services

Medicaid processes

Education

College degree or GED

Job description

The Social Services Director reports to the Executive Director. The Social Services Director identifies and facilitates social and emotional needs of the residents, families, and responsible party. Assists them with the adjustment to the psychosocial and socio-economic impact of illness; assists the continuity of care by linking patients and families with community resources to resolve personal, financial, and environmental difficulties related to illness that will maintain or improve their ability to manage their everyday physical, mental, and psychosocial needs.

Now Offering DailyPay**

Overview

The Social Services Director reports to the Executive Director. The Social Services Director identifies and facilitates social and emotional needs of the residents, families, and responsible party. Assists them with the adjustment to the psychosocial and socio-economic impact of illness; assists the continuity of care by linking patients and families with community resources to resolve personal, financial, and environmental difficulties related to illness that will maintain or improve their ability to manage their everyday physical, mental, and psychosocial needs.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Specifications

• Regular, punctual attendance and ability to be flexible in work time, scheduling evenings and weekends, as needed. Serve in an “on-call” arrangement for dealing with prospects, families, and/or unit concerns.
• Organizes the social services needed to meet the psychosocial needs of Rehab residents to include adjustment to the facility through resident interviews and assessments.
• Maintains contact with residents, families and responsible parties, as appropriate, involving them in resident’s care and providing them with non-medical progress reports when requested. Maintains contact with all residents to ensure all needs continue to be met.
• Documents and maintains appropriate documentation in a timely manner to ensure social service compliance.
• Participates in routine meetings with the IDT team. Attends and participates in weekly resident Care plan conferences with input to other disciplines concerning psychosocial needs.
• Maintain records of residents who are currently under benevolent care and make contact with residents and family members/responsible parties when resident is eligible to apply for Medicaid and when resident is transferring to a Comprehensive –Medicaid Certified bed.
• Assists with admission and discharge process to include notification and documentation of roommate changes and/or transfers. Will assist with admission paperwork and inquiry process as needed.
• Ensures social services issues comply with all facility policies and procedures as well as State and Federal requirements and guidelines.
• Complete annual requirements eligibility re-determination by work with the local Department of Child Services and Division of Family Resources.
• Provide consultation to staff concerning resident rights and needs of the elderly, and others relating to social service needs.
• Make contacts with family members or residents as needed to discuss Medicaid application process, eligibility requirements document that are needed to apply and who to contact to initiate the Medicaid application process.
• Maintain a close working relationship with all departments to assure appropriate and efficient decisions about services provided and discharges.
• Maintain a working knowledge of federal and state regulations.

Education

College degree or High School diploma or general education degree (GED), or one year or more of related experience and/or training or equivalent combination of education and experience.

Experience

Previous experience in long-term health care facility preferred. The holder of this position should have relevant experience and social service and or customer service training.

BENEFITS

Health & Wellness

• Medical Insurance with free virtual doctor visits
• Vision & Dental Insurance
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP) for personal and professional support

Financial Security

• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays for a healthy work-life balance
• Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
• Legal & Identity Theft Protection

Growth & Development

• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
• Multiple Partner Discounts available for various products and services through Access Perks
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
• Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Why work for Otterbein SeniorLife

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

begin a meaningful career as a Social Services Director at Otterbein!