Social Services Director

Campbell Street; Shenandoah (IA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Same-Day Pay

Flexible Scheduling

401(k) Match

Certification Reimbursement

Referral Bonus opportunities for ALL

Succession planning

Leadership development summits

Scholarship opportunities

Job summary

Campbell Street in Shenandoah, IA is seeking a Social Service Director to plan, develop, and direct the Social Service Department, ensuring needs are met per federal, state, and local standards. You will lead an interdisciplinary team, coordinate admissions and discharges, and maintain thorough documentation.

The role emphasizes therapeutic support, family engagement, and advocacy to protect residents’ rights while aligning with facility policies and budgets.

Qualifications

• Preferred experience is a minimum of two years’ experience in a supervisory capacity in a long-term care setting.
• Must possess any certification/licensure required by state and federal regulations.

Responsibilities

• Plans and directs a comprehensive social services program for residents and families.
• Coordinates admissions and discharges to maximize facility census.
• Participates in an interdisciplinary team to address residents' needs.
• Provides therapeutic intervention for biopsychosocial needs related to illnesses or loss.
• Maintains documentation in resident records per policy and guidelines.
• Conducts initial evaluations and ongoing case documentation.
• Develops care plan components with resident/family input.
• Acts as liaison between residents, families, agencies, and administration.
• Leads family group meetings and completes required administrative forms.

Skills

Supervisory experience

Long-term care experience

Education

Certification/licensure in state and federal regulations

Job description

Job Details: Job Location: Shenandoah, IA 51601, At Campbell Street, you’ll find purpose, growth, and a team that has your back. We’re committed to creating a workplace where you can thrive – personally and professionally, while making a real difference in the lives of others. If you’re ready to be part of a team that truly cares – we’re ready for you.

ABOUT CAMPBELL STREET

• Same-Day Pay + Flexible Scheduling
• 401(k) Match + Certification Reimbursement

Mission

Developing Exceptional People Who Drive Extraordinary Care

SMART Values

• Servant Leadership
• Mirror First
• Always Do the Right Thing
• Resilience
• Transparency

Extra Perks

• Referral Bonus opportunities for ALL positions
• Succession planning – true career growth planning & opportunities
• Annual leadership development summits
• Scholarship opportunities

POSITION PURPOSE

Responsible for planning, developing, organizing, implementing, evaluating, and directing the Social Service Department in accordance with federal, state, and local standards, as well as established policies and procedure to ensure that the medically related emotional and social needs of the patients/residents are met and maintained on an individual basis.

ESSENTIAL FUNCTIONS OF POSITION

• Plans and direct a comprehensive social services program which provides support services for residents and families.
• Responsible for coordinating all admissions and discharges to ensure facility census is kept at its maximum capacity.
• Participates in an interdisciplinary team approach to better serve the needs of the facility population.
• Provides therapeutic intervention to help residents cope with the social and psychological aspects of illnesses, impairments, or disabilities, as well as their feelings about separation from family/community, physical, and emotional loss.
• Maintains written documentation in the customer medical record per facility policy and state and federal guidelines.
• Performs an initial evaluation/assessment of each resident’s biopsychosocial needs to be placed in the medical record. Active cases require ongoing documentation.
• Develops social service component of the resident’s plan of care identifying specific problems, goals, and approaches. Ensures and documents that residents/families have input into the care planning process.
• Acts as a liaison/advocate between residents, families, outside agencies, and the Administrator to ensure that the resident’s rights are maintained.
• Takes responsibility for conducting family group meetings as needed (new admissions group, support group, family and friends’ council, etc.)
• Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required.
• Facilitates discharge planning including the development of an organized discharge plan.
• Participates in departmental budget planning and supplies monthly report to the Administrator.
• Perform additional duties as assigned.

BENEFITS

At Campbell Street, we believe in taking care of our employees just as they care for others. We offer a comprehensive benefits package designed to support your health, financial well-being, and career growth. Whether you're looking for great insurance options, financial security, or educational support, we’ve got you covered.

Our Benefits Include

• Medical, Dental, and Vision Insurance
• Long-Term & Short-Term Disability
• Paid Life Insurance Policy + Additional Voluntary Life Insurance
• Accident & Critical Illness Insurance
• Matching 401(k) Retirement Plan
• Same-Day Pay
• Generous Paid Time Off (PTO)
• Employee Assistance Program (EAP)

At Campbell Street, your well-being, growth, and financial future matter—join us and experience the support you deserve!

Campbell Street provides equal employment opportunities (EEO) to all employees and applicants in accordance with applicable federal, state, and local laws. We prohibit discrimination and harassment of any type and make all employment decisions based on qualifications, merit, and business needs.

Qualifications

• Preferred experience is a minimum of two years’ experience in a supervisory capacity in a long-term care; or equivalent combination of education and experience.
• Must possess any certification/licensure required by state and federal regulations.