Social Services Director

Monarch; Redwood Falls (MN); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

UKG Wallet next-day pay

Free medical insurance

Loan reimbursement

Scholarship opportunities

Paid time off - vacation

401(k) match

Referral bonuses

Career path within Monarch

Job summary

Monarch Healthcare Management is seeking a Social Services Director to lead the Social Services Department within our Minnesota facilities. You will oversee admissions, discharges, referrals, screenings, financial assistance, and discharge planning while guiding resident assessments and care planning.

The role requires strong leadership and regulatory compliance across the care network. The position emphasizes advocacy for residents, collaboration with staff, and proactive problem resolution

Qualifications

• Must understand the psychosocial and emotional needs of residents.
• Strong communication, organization, management, and leadership abilities.

Responsibilities

• Plan, organize and direct all Social Services Department operations per regulations and facility policy.
• Oversee admissions, discharges, referrals, screenings, tours, financial assistance and discharge planning.
• Provide resident assessments, care planning and supervision of social services staff.

Skills

Resident care insight

Communication skills

Leadership

Organizational skills

Job description

Monarch Healthcare Management Benefits Include:

• UKG Wallet - get paid the next day!


• Free Single Medical Insurance


• Loan reimbursement.


• Scholarship Opportunities


• Paid Time Off – Vacation Time


• 401 (k) with annual contribution match


• Referral bonuses


• Career path to other positions within our growing company!

Social Services Director

Position Summary:

The Social Service Director is responsible for planning, organizing, and directing all Social Services Department operations in accordance with federal, state, and local regulations, facility policies, and the Administrator’s guidance. This role manages the full admissions and discharge process including referrals, screenings, tours, financial assistance, and individualized discharge planning. All while providing resident assessments, care planning, and supervision of social services staff. The Director advocates for residents by offering emotional and psychosocial support, facilitating adjustment to facility life, communicating needs to staff, and fostering strong family involvement. Additional duties include maintaining regulatory compliance and detailed documentation, participating in inspections and leadership meetings, contributing to policy development and strategic decisions, educating stakeholders on rights and safety, and proactively preventing or resolving escalated situations with the interdisciplinary team.

Qualifications:

• Resident Care Insight: Must understand the psychosocial and emotional needs of residents.


• Key Competencies: Requires strong communication, organization, management, and leadership skills.


• Additional Qualifications: Must pass a criminal background check and preferably have experience in healthcare or long-term care settings

About Monarch:

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.