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Northcrest Nursing & Rehabilitation Center in Napoleon, OH seeks a compassionate Social Services Director to lead the Social Services department and support residents and families from admission to discharge.
The role emphasizes advocacy for residents, coordination with care teams, and ensuring regulatory compliance while fostering a resident-centered experience.
Northcrest Nursing & Rehabilitation Center | Napoleon, OH
Full-Time
Join a Great Place to Work Certified Team!
Northcrest Nursing & Rehabilitation Center is seeking a compassionate, organized, and resident-focused Social Services Director to join our leadership team. This position plays an important role in supporting our residents and families while helping ensure a positive experience from admission through discharge.
Lead and oversee the facility’s Social Services department
Advocate for residents and support their psychosocial and emotional needs
Build strong relationships with residents, families, and responsible parties
Participate in care planning and interdisciplinary team meetings
Coordinate discharge planning and safe transitions of care
Connect residents and families with community resources and services
Address resident and family concerns promptly and professionally
Complete required assessments, documentation, and care plan updates
Support resident rights and regulatory compliance
Collaborate with Nursing, Admissions, Therapy, Activities, and facility leadership
Degree in Social Work, Human Services, or a related field preferred
Previous social services experience in skilled nursing, long-term care, healthcare, or a related setting preferred
Knowledge of resident rights and discharge planning is a plus
Strong communication, organization, and problem-solving skills
Compassionate, professional, and team-oriented
Great Place to Work Certified
Competitive pay
Supportive leadership and team environment
Comprehensive benefits for eligible employees
Opportunities for professional growth
Meaningful work making a difference for residents and families