Social Services Director

Christian Living Communities; Centennial (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Coverage

Health Savings Accounts

Retirement with match

Dental, Vision, Disability & Life

Paid Time Off

Job summary

Christian Living Communities is seeking a Social Services professional to oversee day-to-day operations within a senior living community. The role coordinates care with residents, families, and an interdisciplinary team to meet psychosocial needs and support overall well-being.

Qualified candidates will hold a Bachelor's in Social Work, prefer a Master's, and demonstrate 2+ years in long-term care with at least 1 year of supervisory experience, plus strong English communication and customer

Qualifications

• Bachelor's Degree in Social Work required.
• Master's Degree in Social Work preferred.
• Minimum 2 years' experience in long-term care preferred.
• 1 year supervisory experience required.
• Experience with computer word processing and database programs.
• Must read, write, and speak English; excellent customer service skills.

Responsibilities

• Oversee day-to-day operation of Social Services in the community.
• Coordinate care between residents, families, and interdisciplinary team.
• Assess and address psychosocial needs of residents.
• Assist in budgeting and policy development for Social Services.
• Provide information and referrals to residents and families.
• Interact with residents, families, and staff to resolve disputes and support resident well-being.

Skills

Customer service

Communication

Leadership

Interpersonal skills

Education

Bachelor's Degree in Social Work

Master's Degree in Social Work

Tools

Word processing

Database programs

Job description

Company Description

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services. Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders! In other words, we are working to create citizenship for all those who work and live in our Communities.

We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions. At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices. We believe that by honoring and celebrating our diversity, we create unity.

In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience. If your experience is close to what you see listed here, and if you have valid licensure/certification (if required), please still consider applying with us. We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member. We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect!

We are also excited to have received the “Worlds Best Workplace” designation for 2024 – 2025 which came through our own Employee’s positive feedback about our workplace!

Job Description

Position Summary

Responsible for the day-to-day operation of the Social Services in assigned community, working directly with residents, family members and coordinating care and support between interdisciplinary team.

Essential Duties

• Assess, evaluate and strive to meet the psychosocial needs of the residents.
• Assists in the preparation of the Social Services budget and maintains compliance with budgetary guidelines.
• Assists in creating, implementing, reviewing and revising Social Services policies and procedures updating as needed.
• Provides information and referral to residents, families and staff that link individuals to internal and/or external services.
• Disseminates information regarding available financial resources and helps maintain and insure continuation of any monetary benefits that residents are entitled and/or eligible.
• Mediates disputes between and among residents, families and staff.
• Assists with crisis intervention and assists with appropriate individuals to develop alternative coping strategies.
• Designs, implements and evaluates programs and services that that serve individual needs and interests.
• In compliance with the Company’s policies, if applicable, is responsible for interviewing, hiring, developing, supervising and following the Company’s performance management policy with direct reporting staff.
• Other duties as assigned.

Qualifications

Basic Qualifications & Experience

• Bachelors Degree in Social Work required, Masters Degree in Social Work preferred.
• A minimum of two (2) years experience in long-term care preferred.
• 1-year experience in a supervisory capacity.
• Experience with computer word processing and database programs.
• Must be able to read, write and speak the English language.
• Must possess excellent customer service skills

Working Conditions / Physical Requirements

• Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
• Sits, stands, bends and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Frequently interacts with relevant stakeholders including team members, applicants, hiring managers, developers, consultants, brokers.

Additional Information

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider! These may vary based on the status of the role (PT, FT, or PRN).

• Health Coverage
• Health Savings Accounts
• Retirement (with match)
• Dental, Vision, Disability & Life Insurance
• Paid Time Off plan

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging. Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications until 10/18/2026. Job posting may close early due to the volume of applicants.

All your information will be kept confidential according to EEO guidelines.