SOCIAL SERVICES COORDINATOR - LIBERTY COMMONS OF ALAMANCE COUNTY

Liberty Healthcare Management; Burlington (NC); On-site; USD 45,000 - 58,000; Full time

Job summary

Liberty Healthcare Management in Burlington, North Carolina, seeks a Social Services Coordinator to lead admissions, coordinate social services and act as the liaison among families, hospital staff and physicians. The role includes coordinating admission processes, bed changes, and discharge planning to ensure smooth transitions for residents.

The position emphasizes teamwork, adherence to facility policies, and compassionate resident support within a long-term care setting.

Qualifications

• Must be a high school graduate.
• Must have one year of experience in health care or long-term care or equivalent experience/education.
• Must be able to problem-solve and work well under pressure.
• Requires neat appearance, good personal hygiene, and professional attire.

Responsibilities

• Plans and institutes new and innovative ideas and programs for the facility.
• Interviews patients or families for admission and explains costs as determined by physician.
• Acts as liaison between families, discharge planners, social service agencies and physicians.
• Notifies departments of admissions and bed changes; greets patients and assists settling in.

Education

High school diploma

Job description

SOCIAL SERVICES COORDINATOR - LIBERTY COMMONS OF ALAMANCE COUNTY

Liberty Healthcare Management Burlington, North Carolina, United States

About this position

Liberty Cares
With Compassion

AtLiberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.

We are currently seeking an experienced:

SOCIAL SERVICES COORDINATOR

Job Summary:

• Demonstrates leadership skills by planning and instituting new and innovative ideas and programs in harmony with the overall program of the Facility.
• Receives inquiries of prospective residents and maintains records of inquiry.
• Interviews patients or family members of residents when application for admission is made.
• Explains cost of care involved in appropriate level of care as determined or required by the admitting physician.
• Gives appropriate forms necessary to request adequate medical and social information, which will be returned for review.
• Works as liaison between families and hospital discharge planners, social service agencies, and physicians.
• When appropriate bed is available and all records are in order, gives notice of time patient admission in line with admitting time in Facility policies.
• Notifies the family of approval for admission, the room number and time of expected arrival of the patient.
• Notifies all appropriate departments of admission.
• Greets patient and family at the door. Assists family and patient in settling in room as needed.
• Completes cover sheet of MDS form.
• Chairs the Admission Conference/MDS meeting for new admissions.
• Holds patient-family conferences as deemed appropriate.
• Attends and participates in required meetings.
• Assists families or residents with discharge placement and discharge information as needed. Maintains list of community resources.
• Receives complaints from residents or families investigates and reports to the Department Director.
• Receives and reviews change of room requests. Notifies appropriate departments of room changes.
• Refers all residents or families to the appropriate agency or resource if service cannot be met within the Facility.
• Works closely with Unit Directors/RN Supervisors, administrative nursing and other Social Workers (if applicable) for input regarding admissions and room changes.
• Writes correspondence as necessary following established correspondence procedures
• Monitors to assure appropriate sections on MDS completed within 14 days of patient admission. Monitors through Quality Assurance monitors per calendar.
• Assures that Social work progress notes and electronic assessments completed according to documentation policies.
• Assures that Social Worker meets residents’ social needs through scheduled periodic visits.
• Assists with Family Council, providing topics for discussion, offering support, etc. May be required to conduct resident council.
• Receives notification of residents on which there are notes precautions regarding a resident’s precautionary condition and follows Facility procedure.
• Participates in Quality Assurance committee by performing monitors and reporting to the Q.A. Committee.
• Meets with Social Workers (if applicable) on a monthly basis to receive concerns, and/or suggestions to improve department. Reports concerns, solutions and suggestions to Department Director.
• Encourages department in a professional manner keeping Facility objectives in focus.
• Assists in providing annual services to staff.
• In case of fire or fire drill
• Shut off all electrical equipment.
• Report to Nurses Station for further instruction.
• Performs other duties as assigned.

Job Requirements:

• Must be a high school graduate. Must have one year of experience in the health care or long-term care field or have an equivalent combination of education and experience.
• Must be willing to work and cooperate with other employees.
• Must be able to problem-solve.
• Must be able to work well under pressure.
• Demonstrates neat appearance and good personal hygiene.
• Wears appropriate business attire.
• Must read, know and follow personnel, department, and Facility policies.
• Must be knowledgeable of local, state and federal regulations as relates to social needs of patients.
• Runs errands as necessary.
• On occasion, may assist with transporting patients to doctor's appointments. (This could be driving a van or car or riding with and staying with the patient).
• Must have a valid driver’s license.

Visit www.libertyhealthcareandrehab.com for more information.
Background checks/drug-free workplace.
EOE.