Social Services Coordinator

6th Ave Senior Living; Tacoma (WA); Presencial; USD 60.000 - 75.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical

Vision

Life Insurance

401k match

Paid Time Off

Paid Holidays

Referral bonus

Resumo da vaga

6th Ave Senior Living in Tacoma, WA seeks a Social Services Coordinator to support residents with behavioral health and daily living needs. You will blend clinical knowledge, advocacy, and hands-on assistance to help residents navigate challenges, access resources, and thrive in a compassionate, resident-centered environment.

In this role, you will educate staff on crisis prevention, coordinate admissions and transitions, and partner with families and community providers to ensure coordinated,

Qualificações

• Bachelor’s or Master’s degree in social work, psychology, counseling, or a related clinical field.
• At least one year of relevant professional experience; senior living or behavioral health is preferred.
• Experience supporting older adults and/or individuals with disabilities is highly desirable.
• Familiarity with state regulations governing assisted living is a plus.

Responsabilidades

• Develop, implement, and monitor individualized behavior support plans reflecting residents’ needs and goals.
• Provide crisis intervention, de-escalation, and therapeutic support for residents.
• Help residents access community resources, including counseling and wellness programs.
• Collaborate with staff to promote resident engagement and a supportive living environment.

Conhecimentos

Empathy

Assessment skills

Communication skills

Care coordination

Formação

Bachelor’s or Master’s degree in social work or related field

Ferramentas

PointClickCare

EMR systems

Descrição da vaga

• Location 610 N. Fife St.,Tacoma, WA, 98406,United States
• Base Pay $60,000.00 - $75,000.00 / Year
• Industry healthcare, senior living, assisted living

Make a Difference. Build Connections. Improve Lives.

At 6th Avenue Senior Living, we believe every senior deserves to feel safe, supported, respected, and valued. We are a mission-driven organization dedicated to improving the quality of life for low-income seniors by providing compassionate, person-centered care that promotes dignity, independence, and overall well-being.

We are seeking a Social Services Coordinator who is passionate about serving older adults and wants to make a meaningful difference in the lives of our residents. In this role, you will combine clinical knowledge, creative problem-solving, advocacy, and hands-on support to help residents navigate challenges, build healthy routines, and thrive in their living environment.

If you are a compassionate professional who enjoys collaborating with others, supporting individuals through challenging situations, and helping older adults access the resources they need, we invite you to join our team.

What You’ll Do

Provide Clinical Support and Promote Wellness

• Develop, implement, and monitor individualized behavior support plans that reflect each resident’s unique needs, strengths, and goals.
• Provide crisis intervention, de-escalation, and therapeutic support to residents experiencing behavioral or emotional challenges.
• Help residents access community-based resources, including counseling, support groups, wellness programs, and other services that promote healthy aging and emotional well-being.
• Partner with staff to promote positive interactions, resident engagement, and a supportive living environment.

Educate and train staff in appropriate crisis prevention and de-escalation approaches, including Therapeutic Interventions, Hand-in-Hand, and as applicable to your training and organizational needs.

Advocate for Residents and Support Daily Needs

• Build trusting relationships with residents while advocating for their dignity, preferences, and individual needs.
• Coordinate with families, guardians, and community partners to help residents obtain essential personal items, clothing, and other resources.
• Provide practical, hands-on assistance when needed to ensure residents have access to appropriate support and services.
• Collaborate with resident services and other campus teams to address barriers to well-being and promote the best possible quality of life.

Coordinate Admissions, Transitions, and Community Partnerships

• Work closely with admissions, resident services, families, and external partners to support appropriate resident admissions and successful onboarding.
• Coordinate with agencies and providers, including Washington State Department of Social and Health Services (DSHS), hospitals, Optum, and physicians, to facilitate continuity of care.
• Support residents transitioning to other care settings or community placements by helping coordinate services, resources, and discharge planning.
• Communicate effectively with interdisciplinary teams to help ensure residents receive appropriate, coordinated care.

Support Campus Operations and Maintain Documentation

• Provide backup assistance with resident activities, appointment coordination, and transportation arrangements as needed.
• Complete assessments and maintain accurate, timely documentation in the electronic medical record, including PointClickCare.
• Collaborate with internal teams to identify resident needs, coordinate services, and support individualized care plans.
• Serve as a professional role model by demonstrating accountability, sound judgment, respect, and alignment with organizational policies and values.

Education and Experience

• A bachelor’s or master’s degree in social work, psychology, counseling, or a related clinical field.
• At least one year of relevant professional experience; experience in senior living, behavioral health, or services for older adults is preferred.
• Previous paid or volunteer experience supporting older adults and/or individuals with disabilities is highly desirable.
• Experience developing behavior support plans, providing crisis intervention, and using de-escalation techniques is preferred.
• Familiarity with Washington State regulations governing assisted living or other licensed residential care settings is a plus.
• Experience with PointClickCare or another electronic medical record system is preferred.

Skills and Qualities

• A person-centered, compassionate approach to working with older adults.
• Strong assessment, communication, problem-solving, and care coordination skills.
• The ability to remain calm, professional, and supportive in challenging situations.
• A collaborative mindset and the ability to build productive relationships with residents, families, staff, and community partners.
• Strong organizational skills and attention to detail in documentation and follow-through.
• A commitment to resident dignity, choice, inclusion, and quality of life.
• A willingness to support and educate team members while contributing to a positive campus culture.

Summary

What We Offer:

Benefits:

(Health benefits are for interested Full-Time employees only)

• Medical
• Vision
• Life Insurance
  • $15,000 of free life insurance
  • Employees may purchase additional life insurance for themselves, their spouse, and/or their children
• Critical Illness
• Hospital Gap Plan
• Employee Assistance Program
• Legal/ID Shield

Other benefits for all employees:

• Room for advancement
• Paid Time Off
• Payroll Advance Card (Spentra)
• Free Meal
• 401k
  
  • 401k 50% match up to 3%
• Paid Holidays
  • New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas
    
• Referral bonus of $100-200
• Paid mandatory training (including Orientation and Safety, CPR and more)
• In-house HCA Training
• Paid CEUs
• Sunshine Fund (Employee Short-Term no-interest loans)

Cascade Senior Living Services (CSLS) is committed to nondiscrimination in employment and opportunity based on age, sex, color, race, national origin, religious persuasion, marital status, military status, sexual orientation, gender identity, genetic information, political belief, disability, or any other basis protected by applicable federal, state or local law.