Social Services Coordinator

Claxton Hepburn Medical Center & Medical Campus; City of Ogdensburg (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A healthcare facility in New York is seeking a Social Services Coordinator to evaluate patients' care progress and develop personalized discharge plans. This full-time position requires a Bachelor’s degree in Social Work, along with experience in discharge planning or care coordination. Candidates must possess strong organizational and communication skills. The role includes collaborating with a multidisciplinary team to ensure effective patient management.

Qualifications

• One year of relevant work experience in discharge planning or care coordination.
• Ability to perform physical requirements including bending, lifting, standing, and walking.

Responsibilities

• Evaluate patients' ability to progress through care.
• Lead on cases with complex discharge needs.
• Develop personalized discharge plans.
• Facilitate family healthcare decision-making.
• Initiate referrals to community resources.

Skills

Organizational skills

Verbal communication

Written communication

Time management

Proficiency with software

Education

Bachelor’s degree in Social Work

Associate's or higher degree in healthcare or human services

Job description

Claxton-Hepburn Medical Center, Ogdensburg, NY, is seeking a Social Services Coordinator in Case Management.

This is a full-time, day shift position (8am-4:30pm) in our Mental Health department.

Job Summary

As a Social Services Coordinator in Case Management, you will evaluate patients' ability to progress through their entire course of care at our medical campus. You'll work closely with providers, nursing staff, and the entire multidisciplinary team to ensure timely and effective patient management, regardless of their medical condition.

Your responsibilities will include leading on cases with complex discharge needs, readmissions, and high-utilizing patients. You will meet with patients and their families to develop a comprehensive and personalized discharge plan. This will include facilitating family healthcare decision-making and providing crisis intervention, counseling, and emotional support.

You will also consult with the ED Case Manager and providers on complex discharge planning cases, discussing anticipated care plans and alternative services. A key part of your role is initiating referrals to community resources, including long-term care facilities, skilled nursing facilities (SNFs), hospice, and palliative care.

Qualifications

• Associate's or higher degree in healthcare or human services. A Bachelor’s degree in Social Work is preferred.
• One year of relevant work experience in discharge planning or care coordination.
• Proficiency with computer software programs.
• Excellent organizational and time management skills.
• Effective verbal and written communication skills.
• Ability to perform physical requirements including bending, lifting, standing, and walking.

We are an Equal Opportunity Employer. Minority/Female/Disability/Veterans are encouraged to apply.