Social Services Coordinator

Ches Penn; Chester, Northern (Delaware County, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health/Dental/Vision

Life & LTD insurance (employer paid)

Generous paid leave

Tuition reimbursement

401(k) & Roth IRA

Employee assistance program

Job summary

ChesPenn in Delaware County, PA is seeking a dedicated social services professional to help patients overcome socioeconomic barriers to health and wellness. You will facilitate access to community resources, provide counseling, and coordinate referrals with healthcare teams to support patients and their families.

Minimum two years in social services, an associate degree in social services, and strong communication skills are required; a bachelor’s degree is a plus.

Qualifications

• Associate degree in social services; bachelor’s degree preferred.
• Two or more years in social services or related field.
• Fluency in Spanish is a plus.
• Knowledge of community resources relevant to social determinants of health.
• Excellent written and verbal communication; ability to work on a health care team.

Responsibilities

• Provide individual and family supportive counseling and referrals to improve personal and social functioning.
• Provide advocacy assistance to obtain necessary services.
• Partner with Community Health Educator to identify unmet community needs.
• Facilitate mutual referrals with community agencies.
• Document all patient contacts and referrals per standards.
• Maintain confidentiality of patient information and data for reporting.

Skills

Community resources

Active listening

Written communication

Team collaboration

Spanish a plus

Confidentiality

Documentation

Education

Associate degree in social services

Bachelor’s degree a plus

Job description

About Us:

ChesPenn is a network of community health centers in Delaware County. Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay.

Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back!

Position Summary:

Assists the patients of the organization to overcome socioeconomic barriers to achieve their health and wellness goals.Ensures access to quality healthcare for all individuals by facilitating access to community resources, referral services and life skill education for patients and their support systems.

Qualifications:

Education:

Associatedegree in social services,Bachelor’sdegree a plus

Years of Experience:

Two (2) or more years in social services or related field

Knowledge, Skills and Abilities:

• Knowledge of community resources relevant to social detriments of health
• Strong verbal communication skills, including excellent active listening skills
• Excellent written communication skills
• Ability to work harmoniously as part of a health care team
• Ability to meet approved minimal physical and medical standards
• Fluency in Spanish is a plus

Scope of Responsibilities:

• Provide individual and family supportive counseling and referral to help improve personal and social functioning and resolve emotional and psychological problems
• Provide advocacyassistancein obtaining necessary services
• Partners with the Community Health Educator and other agency representatives toidentifyand work to address unmet community needs
• Partner with community agencies tofacilitate mutual referrals.
• Provide documentation in a timely manner according to department standards
• Model skillful, supportive, strengths-based interactions with patients and co-workers
• Maintain confidentiality of information about patients and their families
• Perform other duties as directed by supervisor
• Document all patient contacts, case updates, and referrals according to established protocol and standards
• Maintain statistical data necessary for reporting requirements
• Track appointment compliance for care-managed patients who have missed appointments, and document outcomes
• Prepare reports and audits requested by supervisor

What We Offer:

• Health, Dental, Vision
• 100% Employer Paid Life and LTD Insurance
• Generous Paid Leave (vacation, personal and sick leave)
• Tuition Reimbursement
• 401(k) and Roth IRA Retirement Accounts
• Employee Assistance Program

Physical demands:

• Frequent and prolonged sitting or standing.
• Moderate physical effort

Work environment:

• Primarywork environment is a busy multi-site, multi-cultural ambulatory care setting.There is routine exposure to infectious disease andblood bornepathogens.

ChesPenn is an Equal Opportunity Employer: Because employees work with families and children and due to the sensitive nature of patient medical information, we require all applicants who receive and accept employment offers to complete child abuse and criminal background checks before being hired.