Social Services Case Aide

Miami County; Troy (OH); On-site; USD 49,593,600 - 57,859,200; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

OPERS retirement

Job summary

Miami County is seeking a Social Services Case Aide to support Social Services Case Workers by interviewing and screening clients and assisting with case work. The role includes clerical duties and aiding Social Services personnel.

Responsibilities include interviewing and monitoring clients, collecting verifications, and initiating referrals. The position may require court testimony and driving for work purposes. Hours are typically 8am–5pm, Monday–Friday.

Qualifications

• High School Diploma or equivalent
• Valid Ohio driver’s license

Responsibilities

• Assist, interview, and screen incoming and ongoing reports of child abuse, neglect and/or dependency to the agency.
• Provide technical assistance to Social Services Workers in completing case work.
• Interview and monitor clients, collect verifications, document client needs, discuss service alternatives, assist in locating goods and services, transport clients, make contacts with service providers, and initiate referrals as assigned.
• Perform miscellaneous duties, attend training and meetings, may testify in court, and may drive for work purposes.

Job description

Position Summary

The purpose of the Social Services Case Aide is to assist Social Services Case Workers by assisting, interviewing, and screening/monitoring incoming and ongoing clients. Also performs general clerical duties and aids Social Services personnel.

Qualifications

High School Diploma or equivalent, valid Ohio driver’s license.

Responsibilities

Assists, interviews, and screens incoming and ongoing reports of child abuse, neglect and/or dependency to the agency. Provides technical assistance to Social Services Workers in completing case work. Interviews and monitors clients, collects necessary verifications, documents client needs, discusses service alternatives, assists in the location of goods and services, transports clients, makes contacts with service providers, and initiates referrals as assigned. Performs miscellaneous duties, attends training and meetings. May be required to testify in court. May be required to drive for work purposes. These duties are illustrative only and you may perform some or all of these duties or other job‑related duties as assigned.

Unusual Working Conditions

The Social Services Case Aide is responsible for ensuring that children are cared for in a safe environment. The incumbent must attend to the possibility of harm coming to children, who are unable to protect themselves. This position requires attention to ensure that actions do not create dangerous situations for children. These children are incapable of protecting themselves from physical, mental, and/or sexual abuse. This position involves regular exposure to environmental factors (e.g., cold, excessive heat, noise, fumes, vibration, dirt) during interviews and meetings conducted outside of the office. The incumbent may occasionally interact with angry or hostile clients.

Hours

Monday – Friday, 8am – 5pm (Hours may vary due to the needs of the agency outside of normal working hours)

Pay

$17.82/hour

FLSA

Non‑Exempt from Overtime

Benefits

Medical, Health Savings Account County Contribution, Dental, Vision, Life & AD&D Insurance, Flexible Spending Accounts for Health & Dependent Care, OPERS Retirement with Employer Contribution of 14% (Higher for Law Enforcement), Deferred Compensation Programs, Paid Vacation & Sick Time, Paid Holidays, Employee Assistance Program, Tuition Discounts, Fitness Center Discounts

Equal Opportunity Employer Statement

The Miami County Board of Commissioners, including those agencies under other elected officials, is an equal opportunity employer and does not make employment decisions in a discriminatory manner based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, disabilities that can be reasonably accommodated, or veteran status. The County complies with all applicable federal and state laws, rules, and regulations. This policy prohibits both discrimination based on any of the above-listed protected characteristics, retaliation against a person who opposes or complains about prohibited conduct, or participates in any way in the complaint, investigation, or reasonable accommodation processes.