Social Services Assistant

Southern HealthCare Management; Town of Florida (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

Southern HealthCare Management is seeking a role within the Social Services department to support admission and discharge processes while backing up the Director of Social Services. The position involves coordinating care plans, family meetings, and patient tours, and ensuring eligibility and confidentiality are maintained according to policy.

The role requires collaboration with nursing staff and adherence to state and federal guidelines, with responsibilities expanding to room changes,

Qualifications

• Assists in the completion of care plans and psychosocial assessments.
• Coordinates care plan meetings with families.
• Coordinates room changes and roommate notifications when necessary.
• Conducts tours of facility with potential residents/patients and their family members.

Responsibilities

• Assists in care planning and psychosocial assessments.
• Coordinates care plan meetings with families.
• Documents room changes and roommate notifications.
• Conducts tours for potential residents and their families.
• Ensures equipment orders are placed and approved as required.
• Completes records and documentation per policy and guidelines.
• Supports residents and families, participates in Guardian Angel Program.
• Provides patient comfort and responds to calls and requests; communicates observations to nursing staff.
• Acts as primary back-up to Director of Social Services when needed.
• Maintains confidentiality of patient information and adheres to standards and regulations.

Job description

Supports the Social Services Department in the admission and discharge process. Serves as the back up to the Director of Social Services. Works with social services to ensure the psychosocial needs of the residents and patients are met.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Assists in the completion of care plans and psychosocial assessments.
• Coordinates care plan meetings with families.
• Coordinates, notifies and documents room changes and roommate notifications when necessary.
• Conducts tours of facility with potential residents / patients and their family members.
• Ensures specialized equipment is ordered as indicated (reviews contract content for need to obtain prior approval from authorized payer).
• Completes records and documentation in accordance with company policy and state and federal guidelines.
• Helps resolve concerns of Resident and/or Family and participates in the Guardian Angel Program.
• Provides patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; reporting observations of the patient to nursing supervisor.
• Primary Back-Up for the Director of Social Services when out on PTO, FMLA or the Director of Admissions position is open.
• Protects organization’s value by keeping patient information confidential.
• Services and protects the facility by adhering to professional standards, company policies and procedures, federal, state, and local requirements, and standards.

ADDITIONAL DUTIES AND RESPONSIBILITIES

may include the following. Other duties may be assigned.

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