Social Services Assistant

Trilogy Health Services, LLC; Sylvania (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Weekly pay

401(k) with company match

PTO + Paid Parental Leave

Inclusive Care

Tuition assistance

Job summary

Trilogy Health Services is seeking a Social Services Coordinator to assist the Director of Social Services with care plans and resident assessments, ensuring adherence to federal, state, and local standards. You’ll help meet residents' emotional and social needs on an individual basis.

You will develop individualized care plans, guide Medicare/Medicaid resources, document progress, collaborate with the care team, and assist in surveys to support compliance and quality of life while fostering

Qualifications

• High School Diploma or GED/HSE preferred
• 1-3 Years of Relevant experience preferred

Responsibilities

• Support residents and families by developing, reviewing, and updating individualized care plans and social service assessments.
• Guide Medicare, Medicaid, and other financial assistance resources to help residents access needed support.
• Document resident progress, services provided, and family interactions in a clear and timely manner.
• Collaborate with the care team, residents, and families to ensure smooth discharge planning and continuity of care.
• Participate in community outreach and planning efforts to support the well‑being of residents and enhance campus services.
• Educate residents, families, and staff on social service programs, resident rights, and company policies.
• Assist in preparing for surveys and ensure compliance with state and federal regulations.

Skills

Social services

Care planning

Documentation

Resident education

Education

High School Diploma or GED/HSE

Job description

JOIN TEAM TRILOGY

At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

POSITION OVERVIEW

Assists the Director of Social Services in the implementation of social care plans and resident assessments in accordance with current federal, state, and local standards, guidelines, and regulations. Assists the Director of Social Services in ensuring that the medically related emotional and social needs of the resident are met/maintained on an individual basis.

Key Responsibilities

• Support residents and families by developing, reviewing, and updating individualized care plans and social service assessments.
• Guide Medicare, Medicaid, and other financial assistance resources to help residents access needed support.
• Document resident progress, services provided, and family interactions in a clear and timely manner.
• Collaborate with the care team, residents, and families to ensure smooth discharge planning and continuity of care.
• Participate in community outreach and planning efforts to support the well‑being of residents and enhance campus services.
• Educate residents, families, and staff on social service programs, resident rights, and company policies.
• Assist in preparing for surveys and ensure compliance with state and federal regulations.

Qualifications

• High School Diploma or GED/HSE preferred
• 1-3 Years of Relevant experience preferred

LOCATION

US-OH-Sylvania
The Lakes of Sylvania
5351 Mitchaw Road
Sylvania
OH

BENEFITS

Our comprehensive Thrive benefits program focuses on your well‑being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.

• Medical, Dental, Vision Coverage – Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
• Get Paid Weekly + Quarterly Increases – Enjoy weekly pay and regular quarterly wage increases.
• Spending & Retirement Accounts – HSA with company match, Dependent Care, LSA, and 401(k) with company match.
• PTO + Paid Parental Leave – Paid time off and fully paid parental leave for new parents.
• Inclusive Care – No-cost LGBTQIA+ support and gender‑affirming care coordination.
• Tuition & Student Loan Assistance – Financial support for education, certifications, and student loan repayment.

ABOUT TRILOGY HEALTH SERVICES

Since our founding in 1997, Trilogy has been dedicated to making long‑term care better for our residents and more rewarding for our team members. We’re proud to be recognized as one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.