Social Services Assistant

PACS; South Carolina; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

PTO and sick pay

Employee appreciation rewards

Supportive team environment

Growth opportunities in healthcare

Meaningful work improving residents’ 삶

Job summary

Greenville Post Acute (GPA) seeks a compassionate Social Services Assistant to support the Social Services Department in addressing residents’ emotional and psychosocial needs and discharge planning. You will collaborate with residents, families, and interdisciplinary teams to ensure access to resources for optimal well-being.

This full‑time role involves coordinating services, maintaining records, and helping residents navigate Medicare/Medicaid options.

Qualifications

• High school diploma or equivalent required.
• Associate’s or Bachelor’s degree preferred, but not required.
• Prior healthcare experience preferred.
• Experience in social services, discharge planning, case management, customer service, or long‑term care is a plus.

Responsibilities

• Assist the Social Services Director in planning, organizing, implementing, and evaluating social service programs.
• Support residents in achieving the highest possible level of independence and quality of life.
• Assist with identifying and addressing residents’ psychosocial and emotional needs.
• Meet with administration, nursing staff, medical providers, and other departments to coordinate resident services.
• Maintain accurate social service documentation, records, and progress notes.
• Assist residents and families with information regarding Medicare, Medicaid, and other available resources.
• Coordinate social service activities with other departments as needed.
• Assist residents and families in coping with adjustment issues, illness, disabilities, and long‑term care placement.
• Help secure community resources and referrals to meet resident needs.
• Assist with arranging outpatient appointments and ancillary services, including dental, podiatry, psychiatric, and optometry services.
• Participate in discharge planning and coordinate referrals for equipment, services, and community agencies.
• Develop and maintain positive relationships with outside healthcare, social service, and community organizations.
• Participate in orientation and in‑service education programs.
• Assist with department projects, budgeting tasks, and administrative responsibilities as assigned.
• Maintain HIPAA compliance and protect all resident information.

Skills

Healthcare experience

Discharge planning

Case management

Customer service

Long-term care

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Job description

Social Services Assistant – Full-Time

$23–$25/hour
Greenville, SC

About Us

Greenville Post Acute (GPA) isn’t just another nursing home. It’s home to our residents and staff. Located in the heart of Greenville just seconds from Main Street, we’re known for our unique culture, prime location, and long-tenured team.

From leadership to frontline staff, everyone here embodies our mission to C.A.R.E. (Care, Achieve, Respect, Educate). If you’re looking for a place where you’re valued, appreciated, and supported, GPA is the place for you.

What We Offer

• Competitive pay: $23–$25/hr
• Medical, dental, and vision benefit options
• 401(k) with company match
• PTO and sick pay
• Employee appreciation rewards and incentives throughout the year
• Supportive, team-oriented work environment
• Opportunity to grow within healthcare
• Meaningful work that positively impacts residents’ quality of life

Position Summary

We are seeking a compassionate and organized Social Services Assistant to support our Social Services Department in meeting the emotional, psychosocial, and discharge planning needs of our residents. This role works closely with residents, families, community agencies, and the interdisciplinary team to help ensure residents receive the support and resources necessary to achieve their highest level of well-being.

Key Responsibilities

• Assist the Social Services Director in planning, organizing, implementing, and evaluating social service programs
• Support residents in achieving the highest possible level of independence and quality of life
• Assist with identifying and addressing residents’ psychosocial and emotional needs
• Meet with administration, nursing staff, medical providers, and other departments to coordinate resident services
• Maintain accurate social service documentation, records, and progress notes
• Assist residents and families with information regarding Medicare, Medicaid, and other available resources
• Coordinate social service activities with other departments as needed
• Assist residents and families in coping with adjustment issues, illness, disabilities, and long‑term care placement
• Help secure community resources and referrals to meet resident needs
• Assist with arranging outpatient appointments and ancillary services, including dental, podiatry, psychiatric, and optometry services
• Participate in discharge planning and coordinate referrals for equipment, services, and community agencies
• Develop and maintain positive relationships with outside healthcare, social service, and community organizations
• Participate in orientation and in‑service education programs
• Assist with department projects, budgeting tasks, and administrative responsibilities as assigned
• Maintain HIPAA compliance and protect all resident information

Qualifications

Education & Experience

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree preferred, but not required
• Prior healthcare experience preferred
• Experience in social services, discharge planning, case management, customer service, or long‑term care is a plus

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.