SOCIAL SERVICES ASSISTANT

State of Arkansas; North Little Rock (AR); On-site; USD 36,000 - 53,000; Full time

Job summary

The State of Arkansas, Division of Youth Services, Civilian Student Training Program Facility at Camp Joe T. Robinson in North Little Rock, AR, seeks a Social Services Assistant.

This role provides supportive services to social workers and clients, handles intake, referrals, basic counseling, and maintains records; requires minimum six months in human services and willingness to work shifts as needed.

Qualifications

• Minimum of six months of work experience in human services programs or public service.
• Background check and child/adult maltreatment registry check required.
• The qualifications may be substituted as allowed by the Qualifications Review Committee.

Responsibilities

• Assist in client intake and service referrals.
• Provide basic counseling and resource navigation.
• Maintain accurate records and case documentation.
• Support community outreach and public education initiatives.
• Coordinate scheduling and follow-ups for client services.

Skills

Organizational skills

Administrative abilities

Customer service

Communication

Confidentiality

Job description

Position Number: 22181415
County: Pulaski
Posting End Date: September 14, 2026 Performs individual counseling and instruction to at-risk youth in the area of performance, personal problems, and behavioral problems.

Position Number: 22181415
County: Pulaski
Posting End Date: September 14, 2026 Performs individual counseling and instruction to at-risk youth in the area of performance, personal problems, and behavioral problems.
Supervises and ensures physical safety and well-being of youth program participants.
Ensures safety and security of campus buildings and grounds.
Maintains records of student movement/facility functions with professionalism and in accordance with all laws/regulations/policies.
Performs other duties as assigned.
NOTE: This is a critical need position; therefore, the staff member must be able to work shifts that may include days, nights, weekends, holidays and during inclement weather events in order to provide coverage for a 24-hour facility.

• The duties of this position do not allow for remote work.
• This position will be working with at-risk youth; employees may be subject to verbal abuse from students.
• Transporting youth is required, so you must possess and must maintain a valid Arkansas Driver's License and meet the eligibility requirements covered by the state insurance policy (check your driver record points).
• Must wear a uniform and maintain military-style grooming and appearance.

This position is at the Division of Youth Services - Civilian Student Training Program Facility located at Camp Joe T. Robinson in North Little Rock, AR. This position is eligible for a shift differential if assigned to either a mid shift or a night shift. Regular weekend duty schedules are eligible for a weekend shift differential. Previous Experience Working With At-risk Youth Preferred.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series: Social Services Programs - Career Path
Classification: Social Services Assistant
Class Code: SSP10P
Pay Grade: SGS02
Salary Range: $35,610 - $52,703

Job Summary

The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

Primary Responsibilities

Assist in client intake and service referrals. Provide basic counseling and resource navigation. Maintain accurate records and case documentation. Support community outreach and public education initiatives. Coordinate scheduling and follow-ups for client services.

Knowledge And Skills

Strong organizational and administrative abilities. Excellent customer service and communication skills. Ability to handle sensitive information with confidentiality.

Minimum Qualifications

Minimum of six months of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.