SOCIAL SERVICES ASSISTANT

State of Arkansas; Fayetteville (AR); On-site; USD 36,000 - 53,000; Full time

Job summary

The State of Arkansas is seeking a Social Services Assistant to support social workers, case managers, and clients. The role includes handling administrative tasks, conducting outreach, and referring clients to appropriate services to ensure efficient service delivery.

Candidates should have at least six months of experience in human services or public service and must pass background checks and maltreatment registry checks.

Qualifications

• Experience in human services or public service is preferred.
• Background checks and maltreatment registry checks are required.
• No licensure/education required beyond stated qualifications.

Responsibilities

• Assist in client intake and service referrals.
• Provide basic counseling and resource navigation.
• Maintain accurate records and case documentation.
• Support community outreach and public education initiatives.
• Coordinate scheduling and follow-ups for client services.

Skills

Organization

Customer service

Confidentiality

Job description

Select how often (in days) to receive an alert:

Classification: Social Services Assistant

Class Code: SSP10P

Pay Grade: SGS02

Salary Range: $35,610 - $52,703

Job Summary

The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

Primary Responsibilities

• Assist in client intake and service referrals.
• Provide basic counseling and resource navigation.
• Maintain accurate records and case documentation.
• Support community outreach and public education initiatives.
• Coordinate scheduling and follow-ups for client services.

Knowledge and Skills

• Strong organizational and administrative abilities.
• Excellent customer service and communication skills.
• Ability to handle sensitive information with confidentiality.

Minimum Qualifications

• Minimum of six months of work experience in human services programs or public service.
• Required to have a background check and child/adult maltreatment registry check.

Licensure/Certifications

• N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.