Social Services Assistant

Diablo Valley Post Acute; Concord (CA); On-site; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

401(k) Retirement Plan

Ongoing Training and Professional Development

Job summary

Diablo Valley Post Acute in Concord, CA is looking for a compassionate Social Services Assistant to support the emotional and psychosocial well-being of residents. This full-time position plays a vital role in coordinating social services, ensuring residents receive necessary resources and support.

The ideal candidate will assist in planning and implementing social service programs, document residents' needs, and work closely with interdisciplinary teams. Benefits include medical, dental, vision insurance, and a 401(k) retirement plan.

Qualifications

• Experience in social services or healthcare preferred.
• Knowledge of discharge planning and resident advocacy is a plus.
• Ability to work effectively with residents and families.

Responsibilities

• Assist residents in achieving independence and psychosocial well-being.
• Coordinate services including admissions and discharge planning.
• Participate in planning and evaluating social service programs.

Skills

Communication skills

Organizational skills

Interpersonal skills

Knowledge of community resources

Compassionate care

Job description

Social Services Assistant

Diablo Valley Post Acute

Location: Concord, CA

Position: Full-Time

Schedule: Monday-Friday

Pay Range: $29.00-$30.00 per hour (DOE)

Benefits: Medical, Dental, Vision, PTO, and 401(k) for eligible employees

We are seeking a compassionate, organized, and resident-focused Social Services Assistant to join our interdisciplinary team. In this role, you will help support the emotional, social, and psychosocial well‑being of our residents while assisting with the planning, coordination, and implementation of social service programs.

Position Summary

The Social Services Assistant supports the Social Services Director in ensuring residents receive the resources, advocacy, and support necessary to maintain the highest possible quality of life. This position plays a key role in coordinating services, assisting with discharge planning, maintaining documentation, and helping residents and families navigate healthcare and community resources.

Key Responsibilities

Resident Support & Advocacy

• Assist residents in achieving the highest practicable level of independence, self‑care, and psychosocial well‑being.
• Provide support to residents and families coping with illness, disability, transitions in care, and other life challenges.
• Help identify residents' social and emotional needs and assist in developing appropriate service plans.
• Maintain regular social services progress notes and documentation.

Care Coordination

• Collaborate with administration, nursing, rehabilitation, and other departments to coordinate resident services.
• Assist with admissions, transfers, and discharge planning.
• Coordinate outpatient appointments and on‑site ancillary services, including optometry, podiatry, dental, and psychiatric services.
• Connect residents and families with community resources, healthcare agencies, and financial assistance programs.

Program Support

• Assist in planning, implementing, and evaluating social service programs.
• Participate in policy development, review, and implementation.
• Support orientation and in‑service training programs related to residents' social, emotional, and medical needs.
• Participate in quality improvement initiatives and interdisciplinary meetings.

Compliance & Documentation

• Complete required reports, assessments, and documentation accurately and timely.
• Maintain confidentiality of resident information and protected health information (PHI).
• Ensure compliance with federal, state, and facility regulations.
• Report any known or suspected incidents of fraud, abuse, neglect, or unauthorized disclosure of resident information.

Qualifications

• Experience in social services, healthcare, skilled nursing, case management, or a related field preferred.
• Knowledge of community resources, discharge planning, and resident advocacy is a plus.
• Strong communication, organizational, and interpersonal skills.
• Ability to work effectively with residents, families, healthcare professionals, and community agencies.
• Compassionate, professional, and committed to resident‑centered care.
• Proficiency with documentation and basic computer systems.

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) Retirement Plan
• Career Growth and Advancement Opportunities
• Supportive Team Environment
• Ongoing Training and Professional Development

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.