Social Services Assistant

Heritage Manor Care; Anaheim (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Heritage Manor Care in Anaheim, CA seeks a Social Services Assistant to support residents and families with social services planning and coordination on-site. You will work with the Social Service Director, healthcare staff, and community resources to develop and implement resident-centered plans.

Must have a high school diploma or equivalent; 6 months of SNF social services experience is preferred. Strong interpersonal and customer-service skills are essential for this role.

Qualifications

• High school diploma or equivalent is required.
• Experience in a Social Services Assistant role in a skilled nursing facility preferred.
• Strong customer service and interpersonal skills are essential.

Responsibilities

• Assist the Social Service Director in planning, developing, organizing, implementing and directing social service programs.
• Meet with administration, medical and nursing staff to plan social services.
• Participate in discharge planning and resident assessments.
• Interview residents or families in private settings as needed.
• Refer residents/families to appropriate social service agencies as needed.
• Address emotional concerns of residents and families and assist with coping strategies.
• Assist in solutions for social and practical environmental problems including financial assistance and referrals.

Skills

Social Services Assistant background

Customer service oriented

Education

High School Diploma or equivalent

Job description

We're a skilled nursing facility looking for dynamic associates to join our team and provide our guests with a care experience that will change their lives! If you are a customer service oriented individual with a Social Services Assistant background, we want to meet you!

• Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility.


• Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed


• Participate in community planning related to the interests of the facility and the services and needs of the resident and family


• Participate in discharge planning, development and implementation of social care plans and resident assessments


• Interview residents/families as necessary and in a private setting.


• Refer resident/families to appropriate social service agencies when the facility does not provide the services or needs of the resident.


• Work with emotional problems including assisting resident/family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death, and the need for institutional and specialized care


• Assist in providing solutions for social and practical environmental problems including seeking financial assistance, discharge planning (including collaboration with community agencies), and referrals to other community agencies when specialized assistance is required.

Requirements

• Must possess a high school diploma or equivalent.


• 6 months experience in a Social Services Assistant position in a skilled nursing facility preferred.