Social Services Aide (MSS)

County of Del Norte, CA; Crescent City (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

County of Del Norte, CA in Crescent City seeks a Social Service Aide to support Social Workers in in-home and family services. You will handle assessments, prepare reports, and assist with referrals and training for families, under supervision.

The role emphasizes compassionate service delivery, data entry, and collaboration with community partners to improve outcomes for children and adults while maintaining confidentiality and compliance with regulations.

Qualifications

• 60 semester or 90 quarter units with social welfare coursework.
• Two years of full-time social services experience.
• Education and experience mix matching the required units.

Responsibilities

• Maintain a routine caseload of elderly adults in-home services.
• Conduct ongoing client needs assessments and verify needs with providers.
• Present assessments to professional staff for approval.
• Enter data into automated system and prepare narrative reports.
• Refer clients to medical personnel or social workers when needed.
• Provide direct training and counseling to parents on skills.
• Monitor medical and psychological care of abused children.
• Supervise visits between parents and children and report observations.
• Transport or accompany clients to appointments.
• May testify in juvenile court hearings.
• Maintain records and liaison with clients and staff.

Education

60+ semester units in social welfare

2 years social services experience

Education/experience mix in social/behavioral science

Job description

County of Del Norte, CA

Location

Crescent City, CA

Full Time

Job Number

24-00017

Health & Human Services

Division

Social Services

11/02/2026

Closing Date

11/16/2026 at 11:59 PM Pacific Time (US & Canada); Tijuana

This recruitment will establish a list of candidates to be used in filling the vacancy as well as an eligibility list that may be used for future vacancies or temporary help for up to one (1) year.

Description

Under general supervision, the Social Service Aide assists Social Workers by performing specifically designated tasks related to the improvement of family functioning and child and adult services; and performs related work as required.

Social Service Aide is a paraprofessional class. Incumbents assist Social Workers by relieving them of routine tasks such as performing assessments of clients in the In-Home Support Services program, instructing parents in the development of parenting and household management skills, and/or performing various tasks for the child and adult service programs. The Social Service Aide differs from the Social Worker in that the former requires a lower level of skill and training than the level required of a professional Social Worker.

Incumbents in the Social Service Aide classification receive supervision from a Social Worker Supervisor or other higher-level supervisor or manager.

Detailed Work Activities

Essential job duties may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position‑specific tasks.

• Maintains a routine caseload of elderly adults who are infirm or incapacitated and receiving household services.
• Conducts ongoing client needs assessments and verifies needs by contacting medical and health services providers.
• Presents client assessments to professional staff for approval.
• Completes narrative reports regarding a client's condition and services provided and/or recommended. Enters data regarding case and client information and contacts into automated system.
• Makes client referrals to medical personnel or social workers as needed.
• Provides direct training and counseling to mentally ill and developmentally disabled parents on parenting and household management skills, and teaches families about nutritional meal preparation, budgeting and household care.
• Monitors the medical and psychological care of abused children.
• Supervises visits between parents and children and reports observations to social worker.
• Transports or accompanies clients to appointments for service or interviews.
• May testify in juvenile court hearings.
• Assists Social Workers in providing a variety of child and adult social services.
• Acts as liaison between clients and professional staff, individuals and groups in the community serviced.
• Directly assists families in using and learning about the resources of society, particularly medical, legal and employment services.
• Maintains records of work performed, and performs other related work as required.

Sixty (60) semester units or ninety (90) quarter units of college, including fifteen (15) semester units or twenty‑two and one‑half (22.5) quarter units in social welfare, social/human service, sociology, or other social or behavioral science;

OR

Two (2) years of full-time experience providing social services in a public or private setting to disadvantaged adults or children;

OR

A combination of education and comparable experience equivalent to two years of full-time experience which includes a minimum of fifteen (15) semester units or twenty‑two and one‑half (22.5) quarter units in social or behavioral science. When combining education and experience; fifteen (15) semester units or twenty‑two and one‑half (22.5) quarter units equal six months of experience.

Examples of social or behavioral science courses include: anthropology, criminal justice, economics, education, ethnic studies, history, human development, law, nursing, nutrition, philosophy, political science, psychology, public health, religion, social welfare, sociology, welfare, women's studies.

Knowledge, Skills and Abilities

Knowledge of:

• Basic rules and regulations regarding In‑home Support Services, child abuse reporting, and Welfare and Institution Codes.
• Basic community resources useful to clients served, acceptable housekeeping and homemaking standards, including the methods, materials and equipment used in general housekeeping work.
• Basic methods and attitudes involved in the in‑home care of physically ill, handicapped or disabled persons and adequate food preparation with limited kitchen equipment.

Ability to:

• Interview persons to obtain a variety of information applicable to the provision of social services.
• Understand and accept differences in human behavior resulting from cultural, economic or other forms of deprivation.
• Effectively instruct physically and mentally disabled adults in parenting and household skills.
• Deal with physically and sexually abused children.
• Prepare basic written reports.
• Recognize and report specific indications of need for social services.
• Maintain confidential information in accordance with legal standards and/or County regulations.
• Establish and maintain effective working relations with co‑workers, outside organizations, and the public.

Selection Process:

The County of Del Norte does not discriminate on the basis of race, national origin, religion, gender, age, sexual preference, or disability in any of its programs, activities, or hiring practices. All applications will be reviewed and those individuals with backgrounds most closely meeting the needs of the county will be selected for further review. In the event of a large number of qualifying applicants, a written examination may be given to determine which applicants will be invited to attend an oral interview. An eligibility list will be established upon completion of the oral interviews. Expenses (i.e. travel, food, lodging) incurred in connection with the interview shall be the burden of the applicant. In compliance with the Americans with Disabilities Act, if special accommodations are necessary at any stage of the selection process, please contact the Human Resources Office prior to the interview/examination so that appropriate arrangements can be made.

Condition of Employment:

In compliance with the Immigration Reform and Control Act, Del Norte County is required to verify, within three days of employment of any person, that he/her is: 1) a citizen or national of the United States; 2) an alien lawfully admitted for permanent residence or authorized by the Immigration and Naturalization Service to work in the United States.

Disaster Service Workers:All County of Del Norte employees are designated Disaster Service Workers through State law (California Government Code Section 3100-3109). Employment with the County of Del Norte requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Work related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Opportunity Statement:

Del Norte County is an equal opportunity employer hiring employment eligible applicants. Disabled applicants who require special testing arrangements should contact the Human Resources Department prior to the filing deadline. In accordance with the Immigration Reform and Control Act, applicants must provide acceptable proof of identity or authorization to work in the United States. A thorough background investigation will be conducted prior to employment. The investigation may include reference checks, fingerprinting, credit check, driver history and inquiry to local, state and federal files to obtain criminal history information. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the selection process. Selection processes may include, but are not limited to, one or more of the following: application review, competitive screening, written examination, performance examination, and/or oral examination. This bulletin is solely for the purpose of announcing a job opening. It does not constitute a contract, expressed or implied, and any provisions contained herein may be modified or revised without notice.

Employer County of Del Norte, CA

Address 981 H Street
Suite 250
Crescent City, California, 95531