Social Services Advocate - PDD Framingham

Commonwealth of Massachusetts; Framingham (MA); On-site; USD 60,000 - 97,000; Full time

Job summary

The Commonwealth of Massachusetts, Public Defender Division, Framingham Trial Office, is seeking a full-time Social Services Advocate to support adult defendants through social history evaluation, service planning, and court advocacy.

As part of a multidisciplinary team, the SSA conducts interviews, coordinates with community services, and contributes to disposition decisions with the defense. Flexibility for evenings/weekends may be required.

Qualifications

• Bachelor’s degree in a social service field and one year of related experience or equivalent.
• Access to insured transportation and MA driver’s license; remote work capability.
• Experience with diverse populations and understanding of social services systems.

Responsibilities

• Maintain close contact with clients to build trust and assess needs.
• Conduct interviews respecting cultural differences to obtain histories.
• Develop treatment or service plans and connect clients to programs.
• Collaborate with defense counsel to support client outcomes.
• Prepare persuasive written advocacy for sentencing and mitigation.

Skills

Client interviewing

Case management

Communication skills

Team collaboration

Cultural humility

Bilingual abilities

Education

Bachelor’s degree in a social service field

Master’s Degree in Social Work, Psychology, or related field

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Social Services Advocate - PDD Framingham (260003RT)

Job Description

Social Services Advocate - PDD Framingham - ( 260003RT )

Description

The Public Defender Division of the Committee for Public Counsel Services, the public defender agency of Massachusetts, is seeking applicants for a full-time Social Services Advocate position in our Framingham Office. As an integral part of the defense team, Social Service Advocates work closely with attorneys, investigators, and other key defense players to obtain the best possible legal and life outcomes for our clients.

We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all.

Our Values

DIVERSITY AND INCLUSION MISSION STATEMENT

CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equityand inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community.

AGENCY OVERVIEW

CPCSis the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters.

The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.

OFFICE OVERVIEW

The Public Defender Division Framingham Trial Office provides public defense services for Middlesex County. The PDD Framingham Trial Office is conveniently located in Framingham and is frequently referred to as Metro West, a subsection of Greater Boston. Home to sights of great interest such as the Callahan State Park, and the peaceful and serene Garden in the Woods, the city of Framingham, founded in the mid-1600’s, now enjoys a rich and diverse population, and is indeed, a growing and vibrant community.

The Social Services Advocate works as part of a multidisciplinary legal defense team to provide zealous advocacy to adult criminal defendants in order to achieve the best possible legal and life outcomes. As part of the defense team, SSAs works collaboratively with attorneys, investigators, support staff, retained experts, law students and other interns. Working with the attorney on the pending legal case, the SSA helps identify the social and clinical issues that preceded arrest and those that may result from court involvement. The SSA must adhere to the rules of confidentiality under the attorney-client relationship. SSAs work under the supervision of the Social Services Advocate Director, with administrative direction provided by the Attorney in Charge.

The SSA’s role includes bio-psychosocial interviewing and assessment, social history investigation, forensic case management, advocacy for clients within court, carceral, mental health, and social service systems, fostering family interactions and intervention, treatment and sentencing planning, report writing, testifying, and making direct connections between clients and programs. Social services intervention occurs at all stages of the court process, from the initial arraignment through resolution and post-conviction.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS

• Bachelor’s degree in a social service field and one year of related experience, or an equivalent combination of skills, education, and experience;
• Must have access to insured, reliable and available transportation, and a valid MA driver’s license; and,
• Access to home internet access sufficient to work remotely.

QUALIFICATIONS/ SKILLS

• Experience working with individuals and families of diverse racial, ethnic, cultural, educational, and economic backgrounds;
• Knowledge of social, psychological, environmental, economic, legal, and medical factors that influence behavior;
• Understanding of social structures and institutional barriers that cause disparities, such as systemic racism and poverty;
• Culturally appropriate skills in client interviewing, assessment, case management, and treatment planning;
• Knowledge of public and private social services systems and resources;
• Demonstrated ability to communicate effectively and persuasively orally and in writing;
• Proven ability to work effectively independently and as part of a team;
• Ability to establish and maintain cooperative working relationships within the office and the service provider community;
• Ability to prioritize and manage multiple clients and responsibilities;
• Availability to work occasional evenings and weekends to meet with clients, bring clients to programs, attend meetings, conduct collateral interviews, and handle emergencies;
• Knowledge of defense practice, the criminal legal system, and/or corrections is a plus; and,
• Bilingual abilities are a plus.

A Master’s Degree in Social Work, Psychology, or related field is strongly preferred.

RESPONSIBILITIES

Social Services Advocate responsibilities include, but are not limited to:

• Maintaining close contact with clients over the duration of their case to build strong working relationships;
• Conducting both brief and in-depth interviews with clients respecting their individuality and with cultural humility to obtain client histories; connecting with and interviewing collateral contacts;
• Performing needs assessments, developing treatment or service plans, referring clients to service providers, and making direct connections between clients and programs;
• Gaining comprehensive knowledge of statewide and local programming and services, and working collaboratively with community-based services that support clients;
• Collaborating with defense counsel to develop defense strategies and dispositional options which demonstrate an understanding of the complexities of our clients’ whole lives;
• Preparing and presenting courtroom testimony to describe services and dispositional alternatives arranged for the client;
• Preparing detailed and persuasive written advocacy for sentencing and mitigation purposes;
• Advocating for clients in a client-directed practice to facilitate best possible outcomes; and,
• Other duties as assigned.

EEO Statement

The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at [e-mail]

Primary Location

United States-Massachusetts-Framingham - 298 Howard Street

Job

Legal Services

Agency

Committee for Pub Counsel Srvc

Schedule

Full-time

Shift

Day

Job Posting

Aug 17, 2026, 6:40:48 PM

Number of Openings

1

Salary

59,893.00 - 96,855.00 Yearly

If you have Diversity, affirmative action or equal employment opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Sandra DeBow-Huang - 6174826212