Social Service Worker

Intermountain Health; Utah; On-site; USD 40,000 - 62,000; Full time

Job summary

Intermountain Health is seeking a Social Services Worker at Utah Valley Clinic in Provo, UT. This full-time role requires SSW licensure and involves coordinating psychosocial care, discharge planning, and patient advocacy with a multi-disciplinary team.

The position supports crisis intervention, intake, and referrals, with shifts Monday, Thursday, Friday from 9:00 AM to 9:00 PM. Experience in healthcare settings is preferred.

Qualifications

• Bachelor's degree from an accredited institution (degree will be verified).
• Current state licensure as a Social Services Worker.
• Computer skills (email, word processing, and spreadsheets).

Responsibilities

• Organize and prioritize daily work by reviewing new, current, and discharging patient needs in area(s) of responsibility.
• Complete documentation as required.
• Gather psycho-social information for patients and caregivers.
• Educate, communicate, and coordinate with multiple patient care teams and outside agencies as necessary to ensure the patient receives quality care, a timely intake and discharge, and to identify and resolve delays and issues.
• Acts as an advocate on behalf of patients and families, where appropriate, to ensure effective communication with multidisciplinary care team, outside agencies and other resources as necessary.
• May provide initial intake, crisis intervention, and adjustment to illness counseling services as well as appropriate referrals to treatment and/or resources.
• May identify patients at risk for potential avoidable delays, extended stay, readmission, financial or complex discharge needs. Coordinate with care providers and leaders to reach optimal solutions.
• May maintain an active role in denial prevention. Proactively intervene with payers to prevent inpatient denials. Communicate any necessary information to payers to help appeal existing denials.
• May coordinate the discharge planning process from patient admission to departure. Screen for and identify patient needs, develop a discharge plan, and coordinate with internal and external services for care during and after the hospital stay.
• Provide support and education to patients, families and staff members on Advance Directives.

Skills

Social work

Communication

Advocacy

Care coordination

Education

Bachelor's degree (accredited)

Tools

Computer skills

Job description

Job Description

Gather psychosocial information to participate in the development and implementation of a plan of care that provides extraordinary care for the patient while being sensitive to costs and resources. Work collaboratively with patients, patients' family/significant other, healthcare providers, insurers, community resources, and other involved parties. The SSW will execute these duties under direct clinical supervision.

Job Specifics

FTE: Full time

Shift: Monday, Thursday, Friday, 9:00AM - 9:00PM.

REQUIRED: SSW LICENSURE

Job Essentials

Organize and prioritize daily work by reviewing new, current, and discharging patient needs in area(s) of responsibility. Complete documentation as required.

Gather psycho-social information for patients and caregivers.

Educate, communicate, and coordinate with multiple patient care teams and outside agencies as necessary to ensure the patient receives quality care, a timely intake and discharge, and to identify and resolve delays and issues.

Acts as an advocate on behalf of patients and families, where appropriate, to ensure effective communication with multidisciplinary care team, outside agencies and other resources as necessary.

May provide initial intake, crisis intervention, and adjustment to illness counseling services as well as appropriate referrals to treatment and/or resources.

May identify patients at risk for potential avoidable delays, extended stay, readmission, financial or complex discharge needs. Coordinate with care providers and leaders to reach optimal solutions.

May maintain an active role in denial prevention. Proactively intervene with payers to prevent inpatient denials. Communicate any necessary information to payers to help appeal existing denials.

May coordinate the discharge planning process from patient admission to departure. Screen for and identify patient needs, develop a discharge plan, and coordinate with internal and external services for care during and after the hospital stay.

Provide support and education to patients, families and staff members on Advance Directives.

Minimum Qualifications

• Bachelors degree from an accredited institution (degree will be verified).


• Current state licensure as a Social Services Worker.


• Computer skills (email, word processing, and spreadsheets).

Preferred Qualifications

• Experience working with in a healthcare setting.


• Hearing/Listening, Manual Dexterity, Seeing, Sitting, Speaking.

Location

Utah Valley Clinic

Work City: Provo

Work State: Utah

Scheduled Weekly Hours: 36

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$29.43 - $45.39

All positions subject to close without notice.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.