Social Service Worker

Intermountain Healthcare; Provo (UT); On-site; USD 40,000 - 62,000; Full time

Job summary

Intermountain Healthcare in Provo, UT seeks a Social Services Worker to gather psychosocial information, educate and coordinate with care teams, and advocate for patients and families. Duties include intake, crisis intervention, and discharge planning, under clinical supervision.

Bachelors degree and active licensure required; healthcare experience preferred. Location at Utah Valley Clinic, 36 hours/week with shifts including evenings; competitive hourly pay with benefits and professional growth

Qualifications

• Bachelor's degree from an accredited institution (degree will be verified).
• Current state licensure as a Social Services Worker.
• Computer skills (email, word processing, and spreadsheets).

Responsibilities

• Organize and prioritize daily work by reviewing patient needs and care requirements.
• Gather psychosocial information for patients and caregivers.
• Educate, communicate, and coordinate with multiple care teams and outside agencies.
• Advocate for patients and families to ensure effective communication with the care team and resources.
• Provide intake, crisis intervention or adjustment counseling and arrange referrals as needed.
• Identify patients at risk for delays, extended stay, or complex discharge needs and coordinate solutions.
• Coordinate discharge planning from admission to departure with internal and external services.

Skills

Email

Word processing

Spreadsheets

Education

Bachelor's degree from an accredited institution

Job description

Job Description:Gather psychosocial information to participate in the development and implementation of a plan of care that provides extraordinary care for the patient while being sensitive to costs and resources. Work collaboratively with patients, patients' family/significant other, healthcare providers, insurers, community resources, and other involved parties. The SSW will execute these duties under direct clinical supervision.Job SpecificsApplication Requirements : Please upload a current resume that includes your work history and relevant licenses or certifications.Benefits Eligible:FTE: Full timeShift: Monday, Thursday, Friday, 9:00AM - 9:00PM.REQUIRED: SSW LICENSUREClick learn about additional Intermountain benefitsJob EssentialsOrganize and prioritize daily work by reviewing new, current, and discharging patient needs in area(s) of responsibility. Complete documentation as required.Gather psycho-social information for patients and caregivers.Educate, communicate, and coordinate with multiple patient care teams and outside agencies as necessary to ensure the patient receives quality care, a timely intake and discharge, and to identify and resolve delays and issues.Acts as an advocate on behalf of patients and families, where appropriate, to ensure effective communication with multidisciplinary care team, outside agencies and other resources as necessary.May provide initial intake, crisis intervention, and adjustment to illness counseling services as well as appropriate referrals to treatment and/or resources.May identify patients at risk for potential avoidable delays, extended stay, readmission, financial or complex discharge needs. Coordinate with care providers and leaders to reach optimal solutions.May maintain an active role in denial prevention. Proactively intervene with payers to prevent inpatient denials. Communicate any necessary information to payers to help appeal existing denials.May coordinate the discharge planning process from patient admission to departure. Screen for and identify patient needs, develop a discharge plan, and coordinate with internal and external services for care during and after the hospital stay.Provide support and education to patients, families and staff members on Advance Directives.Minimum QualificationsBachelors degree from an accredited institution (degree will be verified).Current state licensure as a Social Services Worker.Computer skills (email, word processing, and spreadsheets).Preferred QualificationsExperience working with in a healthcare setting.Hearing/Listening, Manual Dexterity, Seeing, Sitting, Speaking.Location:Utah Valley ClinicWork City:ProvoWork State:UtahScheduled Weekly Hours:36The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$29.43 - $45.39We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.