Social Service Worker

McGregor PACE; Cleveland, Northern (OH, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health / HSA

Dental

Vision

403b Matching Retirement plan

Employer paid Life Insurance

Voluntary Life coverage

STD

LTD

Critical Illness and Accident coverage

Paid Time Off

Sick Time

Paid Holidays

Job summary

McGregor PACE is seeking a Social Service Worker to act as advocate and care manager for residents and families, coordinating with healthcare teams to support emotional and social needs while promoting independence in a compliant, ethical framework.

The role emphasizes psychosocial assessments, treatment planning, education for residents and families, and active participation in quality improvement and staff training.

Qualifications

• Bachelor's degree in social work or related field required.
• 1–2 years healthcare experience, preferably long-term care.
• Strong interpersonal, communication, and organizational abilities.

Responsibilities

• Conduct psychosocial assessments and care conferences with residents and families.
• Facilitate treatment planning, decision-making, and communication among residents, families, and healthcare teams.
• Educate residents and families about illness, treatment options, and community resources.
• Coordinate ancillary services like psychological and psychiatric support.
• Advocate for residents' rights and ensure discharge planning.
• Participate in facility quality improvement and staff training.
• Maintain documentation compliance and address resident concerns.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

Bachelor's degree in social work or related field

Job description

At McGregor, we believe exceptional care begins with exceptional people. For generations, we have remained committed to serving older adults with dignity, compassion, and respect while continuously evolving to meet the needs of our community. Our employees are united for a shared purpose: enriching lives through quality care, meaningful relationships, and innovative services.

Join our nonprofit, mission-driven team where you can make a meaningful impact every day while growing your skills and pursuing your future goals.

Summary of Position

The Social Service Worker functions as the advocate and care manager for the residents and family. Works with residents, families, and resident support people in accordance with federal, state, and local regulations to provide emotional and social support and resources to allow the residents to exist and function at their highest potential and independent level. Responsible for upholding the standards, ethics, clinical practice and values of the State of Ohio CSWFMT Board, and McGregor.

Core Responsibilities and Duties

• Conducts psychosocial assessments and care conferences with residents and families.
• Facilitates treatment planning, decision-making, and communication among residents, families, and healthcare teams.
• Educates residents and families about illness, treatment options, and community resources.
• Coordinates ancillary services like psychological and psychiatric support.
• Advocates for residents' rights and ensures effective discharge planning.
• Participate in facility quality improvement and staff training.
• Maintains documentation compliance and manages resident concerns.

Qualifications and Skills

• Requires a bachelor’s degree in social work or related field.
• Preferably have 1-2 years of healthcare experience, especially in long-term care.
• Must possess strong interpersonal, communication, and organizational skills.

Health/HSA, Dental, Vision, 403b Matching Retirement plan, Employer paid Life Insurance, optional Voluntary Life coverage, STD, LTD, Critical Illness and Accident coverage. Paid Time Off, Sick Time and Paid Holidays.

McGregor is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.