Social Service Technician 3- Program Coordinator

Aspire Behavioral Health & DD Services; Albany (GA); On-site; USD 29,000 - 36,000; Full time

Job summary

Aspire Behavioral Health & DD Services is hiring for a Social Services Technician III- SST012 at The Change Center in Albany, GA. The role involves conducting intake assessments, coordinating treatment planning, providing crisis intervention, and linking peers to community resources.

Extensive collaboration with peers, families, and agencies is required. Work supports include case management, group activities, and life skills workshops.

Qualifications

• HS diploma or GED with 3 years in social services, or a Bachelor's in social services with 1 year, or 1 year at the lower level.

Responsibilities

• Provides a broad range of paraprofessional social services and supports to peers and their families.
• Conducts patient/client/consumer intakes, participates in treatment team planning, and performs crisis intervention.
• Assist in dealing with personal and social problems.
• May provide supportive counseling to peers and families and/or serve as a liaison for social services.
• May perform case management duties.
• Implements and organizes the delivery of specific social services within the community.
• Monitors Peer progress towards their recovery goals.
• Completes interaction with peers, their families, significant others and appropriate community agencies.
• Assists Peers in locating and utilizing community resources including legal, medical, financial assistance, and other referral services.
• Provides short term case management and referral services to Peers with emergency situations.
• Provides crisis intervention and emergency shelter services resources, if available.
• Provides Peer support for individuals living in group homes and halfway houses; assists in prerelease and release planning.
• Maintains contact with other social service agencies and health care providers involved with peers to provide support in their journey.
• Implements life skills workshops and programs in behavior management, youth services, community and social services.
• Maintains program statistics for purposes of evaluation and research.
• Performs job responsibilities with minimal supervision.
• Serves as job expert/ individual with lived experience.
• NOTE: This position will answer directly to the Program Director
• ALBANY AREA CSB Job Description

Job description

Location: Albany ,GA

Wage: Up to: 32574.96 Annual

Department: The Change Center- Albany, Ga

Position Type: Full Time

Announcement Begin Date: 11/13/2026

Pay Grade: B

Location Name: The Change Center

A. ORGANIZATIONAL RELATIONSHIPS

Position Title: Social Services Technician III- SST012

Position Number:

Program Coordinator of The Change Center

Date:

Employee:

Work Unit: AACSB Administration County: Dougherty

Immediate Supervisor's Title: Program Director

B. QUALIFICATIONS:

Knowledge of agency policies and procedures. Ability to coordinate and organize delivery services. Ability to monitor peers progress toward meeting established goals. Ability to interview peers and or families using established techniques. Knowledge of agency confidentiality policies. Knowledge of state and federal confidentiality laws and regulations. Knowledge of available community resources. Ability to assist peers with appropriate referrals. Knowledge of crisis interventions, and ability to provide resources. Ability to develop client service plan to habilitate and rehabilitate peer in attaining social, educational, and vocational goals. Knowledge of counseling techniques. Ability to assist peers in self-directed efforts as pertains to health care needs. Assist develop, implement, and facilitate workshops. Knowledge of target population. Ability to access what training is needed. Knowledge of agency specific software. Knowledge of available databases. Ability to prepare reports. Knowledge of eligibility requirements. Knowledge of information needed to complete applications. Knowledge of what qualifies as an emergency situation. Ability to delegate assignments. Ability to evaluate, mentor and motivate peers. Ability to work independently. Ability to serve as a subject matter expert to peers. Entry qualifications include a high school diploma or GED and three years' experience in a social services related position OR a Bachelor's degree in a social services related field and one year experience in a social services related position OR one year at the lower level or position equivalent.

(Physical) No lifting of more than 20 pounds.

C. EQUIPMENT THAT REQUIRES SAFE AND EFFECTIVE USE:

(Include emergency equipment, treatment equipment and high risk equipment)

D. BLOODBORNE PATHOGEN CATEGORY (check one)

____ Employee routinely performs tasks that involve exposure to blood or other potentially infectious material as part of their assigned duties (Category I).

____ Employee performs assigned tasks which does not involve exposure to blood or other potentially infectious matter, BUT employment may require performing unplanned category I tasks (Category II).

X Employee performs assigned tasks which involve no exposure to blood or other potentially infectious material AND performance of category I tasks are not a condition of employment (Category III).

E. MANDATORY TRAINING CATEGORY (Check One)

X Administrative

____ Direct Care

____ Medical

F. PERFORMANCE IMPROVEMENT

The Albany Area Community Service Boardgoal is to continually improve the delivery of service by improvement of consumer outcomes and satisfaction. All employees have a role in performance improvement and are expected to interact collaboratively with co-workers, and other contacts to provide consistent, high-quality, consumer focused services.

G. ASSIGNED DUTIES

Provides a broad range of paraprofessional social services and supports to peers and their families. Conducts patient/client/consumer intakes, participates in treatment team planning, and performs crisis intervention. Assist in dealing with personal and social problems. May provide supportive counseling to peers and families and/or serve as a liaison for social services. May perform case management duties.

Duties Include:

Implements and organizes the delivery of specific social services within the community. Monitors Peer progress towards their recovery goals. Completes interaction with peers, their families, significant others and appropriate community agencies. Assists Peers in locating and utilizing community resources including legal, medical, financial assistance, and other referral services. Provides short term case management and referral services to Peers with emergency situations. Provides crisis intervention and emergency shelter services resources, if available. Provides Peer support for individuals living in group homes and halfway houses; assists in prerelease and release planning. Maintains contact with other social service agencies and health care providers involved with peers to provide support in their journey. Implements life skills workshops and programs in behavior management, youth services, community and social services. Maintains program statistics for purposes of evaluation and research. Performs job responsibilities with minimal supervision. Serves as job expert/ individual with lived experience.

• Provide one-on-ones and group check-ins
• Maintain their own Recovery
• Available and responsible to engage with each person that enters our center
• Respect and Honor all pathways of Recovery
• Focus on strengths and solutions
• Responsible for, initiating and coordinating monthly programs (weekly support groups, art classes, yoga, etc.)
• Responsible for the coordination of community outreach and education awareness programing
• Responsible for task management, task deadlines, and communication of completion with direct supervisor
• Responsible for setup and break down for activities and meetings or delegation of such tasks
• Responsible for maintaining healthy relationships with entities in the community, the center, and recovery community

NOTE: This position will answer directly to the Program Director

ALBANY AREA CSB Job Description

Position Title: Social Services Technician III- SST012

Position Number:

Employee: