SOCIAL SERVICE TECH 2 - PCM - MARIETTA & DOUGLASVILLE

Georgia Department of Public Health; Marietta (GA); Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

13 Paid Holidays

3 Weeks Annual Leave

3 Weeks Sick Leave

Flexibility within core hours 8am–5pm

Hybrid teleworking options for eligib​

Employer 401k Match

Employee Education Reimbursement

Payroll Deductible Health Benefits

Pension Plan

Flexible spending accounts

Worksite Wellness activities

Employee recognition program

Diverse workforce

Opportunities for advancement

Job summary

Cobb and Douglas Public Health in Marietta, Georgia, seeks a para-professional to support pregnancy-related programs and assist with case management. Responsibilities include screening clients for services, processing PE Pregnancy Medicaid applications, and documenting in VHN progress notes.

The role emphasizes HIPAA compliance, language access, and confidentiality, with remote/hybrid options for eligible positions and a salary around $33,501.61 annually.

Qualifications

• High school diploma/GED with 2 years of social services-related experience or 1 year at SST010 or equivalent.
• Preferred Bachelor's degree in social services
• Bilingual preferred
• Experience with Medicaid application process
• Experience in case managing pregnant women
• Strong oral and written communication; discretion and confidentiality; excellent interpersonal skills
• Proficiency in MS Word, Excel and Outlook; basic math skills to determine Medicaid eligibility

Responsibilities

• Screen clients for services and assist with case management activities.
• Lead worker in processing PE Pregnancy Medicaid applications and troubleshoot Medicaid problems.
• Assist with training staff, conducting audits, and documentation in VHN progress notes.

Skills

Bilingual

Oral communication

Written communication

Medicaid knowledge

Case management

MS Office

Confidentiality

Education

High school diploma/GED

Tools

MS Office Word

MS Office Excel

MS Office Outlook

Job description

Exceptional Benefits Include

• 13 Paid Holidays


• 3 Weeks Annual Leave


• 3 Weeks Sick Leave


• Flexibility within our core working hours of M- F 8 am – 5 pm


• Hybrid teleworking options for eligible positions


• Employer 401k Match


• Employee Education Reimbursement


• Payroll Deductible Health Benefits


• Pension Plan


• Flexible spending accounts


• Worksite Wellness activities


• Employee recognition program


• Diverse workforce


• Opportunities for advancement

Job Responsibilities

Under general supervision, provides a broad range of para-professional social services activities in the following pregnancy related programs: Perinatal Case Management (PCM), Babies Born Healthy (BBH), PE Pregnant Woman Medicaid (PEMD). Responsibilities include, but not limited to: screen clients for services, performs general clerical and administrative duties to support programs and office activities. Assist with case management services of prenatal clients. Lead worker in processing PE Pregnancy Medicaid applications. Assists with troubleshooting Medicaid problems, training staff, conducting audits and is subject matter expert on PE Pregnancy Medicaid policy. Performs all other duties and responsibilities as assigned. This position works to promote and protect the health and safety of the residents of Cobb and Douglas Counties.

Essential Functions

• In the event of an emergency all Cobb & Douglas Public Health staff will be expected to perform duties and responsibilities as assigned.


• Use excellent customer services skills when interacting with clients on the phone or in person. Make appropriate accommodations for clients as needed using the language line for translation, CDPH language list, and providing paperwork and handouts in client’s preferred language while respecting the clients cultural and religious beliefs. Will adhere to HIPAA policy at all times with regards to the clients’ medical and personal histories.


• Will interview clients and screen them for applicable PCM services. Refer clients to WIC and Cobb Safe Kids car seat program. Will copy and scan clients’ identifying documents, i.e. photo ID, passport, residency card, etc., into VHN and document all patient screenings in the VHN progress notes.

Minimum Qualifications

High school diploma/GED and two (2) years of job-related experience in a social services-related position; or one (1) year of experience at the lower level Social Svcs Tech 1 (SST010) or equivalent position.

Preferred Qualifications/Skills

• Preferred Bachelor’s degree in social services field


• Bilingual preferred


• Experience and understanding of the Medicaid application process


• Experience in case managing pregnant women


• Effective oral and written communication skills; maintains discretion and confidentiality, excellent interpersonal skills


• Mid to advance level MS Office Word, Excel and Outlook. Apply analytical skill and basic math knowledge to determine Medicaid eligibility

Work Conditions & Physical Demands

General office environment requires prolonged sitting, viewing computer monitor and manual data entry up to 7 hours a day. Light lifting approximately up to 10-15 pounds. Some travel is required for trainings, meetings, and conferences. Must have auto insurance for required travel.

Salary Information

$33,501.61 Annually / Pay Grade E. *** Current state employees’ salary will be subject to State Personnel Board rule provisions. You may qualify for a higher salary based on your current pay grade and the pay grade of the positon. If you have questions regarding salary, please do not hesitate to contact HR***

Remote Work

Employees authorized for remote/hybrid work must reside and perform their job duties exclusively within the state of Georgia. Remote/hybrid work arrangements outside the state are not permitted under current policy.

Applications Accepted

THIS POSITION WILL REMAIN OPEN UNTIL FILLED AND IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED.

Employer Description

Cobb and Douglas Public Health Cobb and Douglas Public Health a nationally accredited health department, headquartered in Marietta, Georgia since 1920 promotes and protects the health and safety of the residents of Cobb and Douglas counties in partnership with several other agencies. CDPH is an equal opportunity employer, and does not discriminate based on age, genetics, pregnancy, gender, gender identity or expression, color, disability, national origin, sexual orientation, political affiliation, race or religion.

Accommodations

If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: [e-mail]

Pre-Employment Requirements

Requirements for this position may be subject to: Pre-Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor vehicle check, and/or Education and/or Licensure verification.

Additional Information

Thank you for your interest in CDPH. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

CDPH has adopted the Council on Linkages Core Competency for Public Health Professionals.

Equal Opportunity Statement

AN EQUAL OPPORTUNITY EMPLOYER