Social Service Lead Worker — Training & Case Oversight

State of Washington; Bremerton (WA); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Washington State Department of Social and Health Services in Bremerton seeks a Social Service Specialist 3 - Lead Worker to guide and train staff, ensuring accurate benefits delivery.

You will supervise, audit, and support casework, stepping in as backup supervisor when needed, and occasionally carrying a caseload.

Some travel is required to audit practices, visit clients, and attend trainings within Region 3, with a focus on cash, food, and medical assistance programs.

Qualifikationen

• One year as a Social Service Specialist 2.
• Master's degree in one of the specified fields with one year of paid social service experience.
• Bachelor's degree with two years of paid social service experience.
• Equivalent education/experience totaling at least 6 years.
• Paid Social Service experience must include assessing risk and safety to children and/or adults and providing direct family-centered practice services.

Aufgaben

• Train and coach Social Service Specialist staff.
• Interpret policy and procedure at the case level and share updates with staff.
• Provide program and systems training to new and current staff.
• Build on-the-job training plans in partnership with direct supervisors.
• Audit cases and track corrections to support program integrity.
• Assign, prioritize, and review work assignments alongside direct supervisors.
• Assist SSI and SSDI applications for TANF and Aged, Blind, and Disabled clients, including reviewing medical evidence.
• Coordinate medical exams and gather documents to support disability applications.
• Serve as backup supervisor when the direct supervisor is on leave or unavailable.
• Conduct home or alternative site visits for applicants and recipients who cannot come into the office.
• Screen and assist individuals in accessing VA benefits.
• Prepare monthly reports.
• Document case management activity using technology such as ACES, ICMS, Barcode, and other required systems.

Kenntnisse

Coaching

Communication

Organization

Collaboration

Equity and cultural respect

Adaptability

Leadership

Technology

Ausbildung

Master's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field

Bachelor's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field

Equivalent education/experience totaling at least 6 years

Tools

ACES

ICMS

Barcode

Word

Excel

PowerPoint

Case management systems

Jobbeschreibung

Washington State Department of Social and Health Services in Bremerton seeks a Social Service Specialist 3 - Lead Worker to guide and train staff, ensuring accurate benefits delivery.

You will supervise, audit, and support casework, stepping in as backup supervisor when needed, and occasionally carrying a caseload.

Some travel is required to audit practices, visit clients, and attend trainings within Region 3, with a focus on cash, food, and medical assistance programs.