SOCIAL SERVICE ASSISTANT IV - OAHU

State of Hawaiʻi; Hawaii; On-site; USD 40,242 - 50,923; Full time

Job summary

A state government agency in Hawaii is seeking candidates for roles in social service programs requiring extensive field work and outreach. Successful candidates will perform preliminary screenings and act as liaisons between staff and clients. Minimum qualifications include a high school diploma and three years of relevant experience. Opportunities exist across various locations in Hawaii, offering competitive salaries ranging from $3,606 to $4,563 per month.

Qualifications

• Graduation from high school or equivalent, or experience demonstrating the ability to read, comprehend and apply written directions.
• Three years of experience providing supportive services to professional workers in a social service or a health-related agency.
• Experience independently providing all supportive services for a unit or team.

Responsibilities

• Conduct extensive fieldwork and outreach functions.
• Serve as a liaison between professional staff and clients.
• Perform preliminary screenings for continued eligibility for social service programs.

Skills

Client interaction

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Recruitment Number 23-0238

Recruitment Information

Recruitment Number 23-0238

We have immediate vacancies in the Department of Human Services in Halawa to Kalihi and Downtown, and with the Department of Health in Kaneohe to Kualoa.

Salary: $3,606 to $4,563 per month (SR-11, Step C to I)

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

This recruitment will be used to fill the current vacancies and may be used to fill future vacancies as they occur. This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

Duties Summary

Performs extensive field work and out-reach functions; serves as liaison between professional staff and clients, and/or potential clients; performs preliminary screening for continued eligibility for social service programs.

Minimum Qualification Requirements

• Legal Authorization To Work Requirement
  The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
• Basic Education/Experience
  Graduation from high school or equivalent, or experience which demonstrated the ability to read, comprehend and apply written directions, a high degree of verbal skill and the ability to make basic mathematical computations, including averaging.
• Specialized Experience
  Three years of experience providing supportive services to professional workers in a social service or a health related agency e.g., performing clerical tasks in processing various documents, transporting clients and materials to and from various destinations, observing and reporting of client interactions, emotional, physical or mental symptoms and problems; explaining to clients or tenants the services available, assisting in overseeing group activities such as bowling and swimming. Experience must have involved engaging with clients.
• Applicants for Social Service Assistant IV must possess at least one year of experience comparable to the Social Service Aid III in State government.
• Social Service Aid III
  Independently provides all supportive services for a unit or team; participates in team activities; does limited field work including checking with clients, encouraging them to use available resources, following up on cases on a periodic basis, relaying information, problems and observations to the professional staff.
• Substitutions Allowed
  Relevant substitutions as described in the Minimum Qualification Requirements, will apply.
• Driver's License
  A valid driver's license is required for some positions. For these positions, a valid driver's license is required at the time of appointment.

The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please click here.

03075:111919:03:BK

Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-1111 for assistance.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: Public Service Loan Forgiveness | Federal Student Aid

ELECTRONIC NOTIFICATION TO APPLICANTS

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

Click here for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.