Social Security Disability Hearing Case Manager

Mindset Care Inc.; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative firm is on the lookout for a compassionate Social Security Disability Claims Case Manager. This role involves guiding clients through the complex application process, advocating for their needs, and ensuring accurate claim processing. With a remote-first policy, this position offers flexibility and the chance to make a real difference in the lives of individuals seeking support. Join a team of dedicated professionals committed to improving the experience for those with mental illness and their caregivers. If you possess strong interpersonal skills and a desire to help others, this opportunity could be your next career move.

Qualifications

• Bachelor's degree in social work or psychology preferred.
• Experience with social security claims or similar benefits programs.

Responsibilities

• Gather documentation and support clients through claims process.
• Advocate for clients to ensure accurate claims processing.
• Communicate with officials to resolve issues.

Skills

Interpersonal Skills

Communication Skills

Empathy

Organizational Skills

Attention to Detail

Education

Bachelor's Degree in Social Work

Bachelor's Degree in Psychology

Tools

Google Suite

Virtual Phone Systems

Online Scheduling Software

Job description

Social Security Disability Hearing Case Manager

About Mindset Care, Inc.

Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.

Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security Income (SSI) through the Social Security Administration.

Position Overview: We are seeking a dedicated and compassionate Social Security Disability Claims Case Manager to join our team. The ideal candidate will be responsible for assisting clients with the application process, gathering necessary documentation, advocating on behalf of clients, and ensuring that all claims are processed accurately.

Responsibilities:

1. Gather required documentation and information from clients to support their claims.
2. Provide guidance and support to clients throughout the claims process which can be lengthy.
3. Advocate on behalf of clients to ensure that their claims are processed accurately and efficiently.
4. Communicate with social security administration officials to resolve any issues or discrepancies that may arise.
5. Manage high call volume.
6. Keep detailed records of client interactions and claim status updates.
7. Stay up-to-date on changes to social security policies and procedures.

Qualifications:

1. Bachelor's degree in social work, psychology, or a related field (preferred).
2. Previous experience working with social security claims or similar benefits programs.
3. Strong interpersonal and communication skills.
4. Ability to empathize with clients and provide compassionate support.
5. Excellent organizational skills and attention to detail.
6. Proficiency in Google Suite and other relevant software programs.
7. Ability to work independently and as part of a team.
8. Knowledge of social security policies and procedures (preferred).

Preferred Qualifications:

1. Experience working in a remote or virtual office environment.
2. Knowledge of virtual phone systems and online scheduling software.

Schedule:

1. 40 hours a week, limited overtime (typical working hours are 9:00 - 6:00 pm EST).
2. Remote first policy.
3. Large responsibility from the start.
4. The ability to ascend within the company.
5. A team of creative, transparent entrepreneurs driven to accomplish our mission.