Social Media Project Manager

ModSquad, Inc.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading digital engagement agency is seeking a Social Media & Moderation Project Manager to oversee client-facing projects across online communities and social platforms. The ideal candidate has 3-5 years of experience in social media or community management, strong expertise in various platforms, and proven leadership in remote teams. This role involves client relationship management and execution of engagement initiatives.

Qualifications

• 3-5 years of experience managing social media, community management, or moderation projects.
• Proven experience leading remote teams in a client-facing role.
• Strong expertise across various social platforms.

Responsibilities

• Serve as the primary operational point of contact for social media and community management projects.
• Own the execution of social media moderation and community engagement initiatives.
• Build and foster strong client relationships through regular reporting and strategic discussions.

Skills

Social media management

Community engagement

Client relationship management

Remote team leadership

Job description

A company is looking for a Social Media & Moderation Project Manager to lead client-facing projects across online communities, forums, and social platforms.

Key Responsibilities

• Serve as the primary operational point of contact for social media and community management projects
• Own the execution of social media moderation and community engagement initiatives
• Build and foster strong client relationships through regular reporting and strategic discussions

Required Qualifications

• 3-5 years of experience managing social media, community management, or moderation projects
• Proven experience leading remote teams in a client-facing role
• Strong expertise across various social platforms
• Experience managing QA processes and performance improvement plans
• Familiarity with project management or community platforms is a plus