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Chit Chat Shop is revolutionizing online shopping with a dynamic social commerce platform. We're seeking a creative and strategic Social Media Manager to enhance our brand voice and community engagement. Responsibilities include influencer collaborations, content creation, and analyzing social media metrics. Join us in driving user acquisition and customer loyalty in an innovative, flexible work environment.
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Chitchatshop.com is a dynamic social commerce platform that integrates eCommerce with interactive livestreaming and influencer marketing. We’re on a mission to revolutionize online shopping by making it engaging, interactive, and community driven. If you’re a creative and strategic social media expert passionate about eCommerce and social engagement, we’d love to have you on our team.
Position Overview:
We are seeking a results-driven Social Media Manager to develop and execute a comprehensive social media strategy that aligns with Chitchatshop’s brand voice and growth objectives. You will lead content creation, community engagement, and influencer partnerships to drive brand awareness, user acquisition, and customer loyalty.
Key Responsibilities:
1.Influencer Collaborations:
oIdentify and establish relationships with relevant micro and mid-tier influencers to
promote Chitchatshop’s products and livestream sessions.
oDevelop influencer guidelines, manage influencer content schedules, and track
performance metrics.
oDevelop and implement a compelling social media content calendar that includes
promotional posts, influencer campaigns, livestream highlights, and community-
building content.
oCollaborate with the marketing and design teams to create visually appealing
graphics, videos, and other multimedia content.
oWrite engaging captions and social media copy that reflect the Chitchatshop
brand voice and resonate with target audiences.
3.Community Management:
oEngage with Chitchatshop’s audience across social media platforms, responding
to comments, messages, and mentions in a timely and professional manner.
oMonitor social media trends, user feedback, and emerging platforms to inform
content strategy and improve community engagement.
4.Analytics & Reporting:
oTrack, analyze, and report on key social media metrics, including engagement
rates, follower growth, and conversion rates.
oUtilize data-driven insights to refine strategies, optimize content, and achieve
monthly KPIs.
5.Brand Development:
oMaintain and enhance Chitchatshop’s brand identity across all social media
platforms.oCoordinate with the marketing team to align social media messaging with overall
marketing campaigns and product launches.
Qualifications:
•Bachelor’s degree in Marketing, Communications, or a related field.
•3+ years of experience in social media management, preferably within eCommerce or
social commerce platforms.
•Existing large social network to rapidly engage influencers / college athletes.
•Proven track record of growing brand presence and engagement on platforms such as
Instagram, TikTok, Facebook, and YouTube.
•Strong copywriting skills and creative content creation experience.
•Proficiency in social media management tools (e.g., Hootsuite, Sprout Social) and
analytics platforms.
•Proven track record of creating viral videos and video editing tools.
•Experience in influencer marketing and community engagement.
•Strong project management and communication skills.
•Competitive salary and performance-based incentives.
•Flexible work environment with remote work options.
•Opportunities for professional growth and development.
•Be part of a fast-growing startup revolutionizing eCommerce.
•Must include a cover letter with social media profile to be considered.
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