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Social Media Manager

swipejobs

Washington (District of Columbia)

Remote

Part time

2 days ago
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Job summary

A leading company is seeking a proactive Social Media Manager to enhance their communications and community engagement strategy. The ideal candidate will possess extensive experience in social media management, specifically in community moderation and trend identification. This role requires a strategic mindset and the ability to manage multiple priorities effectively while delivering engaging content across various platforms.

Qualifications

  • At least 8 years of experience in social media community management.
  • Proficient in managing communications across major platforms: Facebook, Instagram, TikTok, YouTube, and X.
  • Strong written, visual, and verbal communication skills.

Responsibilities

  • Oversee day-to-day moderation and community engagement across social media channels.
  • Lead social listening initiatives to identify emerging trends and monitor brand sentiment.
  • Build and manage dashboards and reports using social media analytics tools.

Skills

Social Listening
Content Insights
Community Moderation
Written Communication
Visual Communication
Verbal Communication
Trend Identification
Data Analysis

Education

Bachelor's degree in marketing, communications, or related field

Tools

Sprout Social
Brandwatch

Job description

This range is provided by swipejobs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$57.00/hr - $62.00/hr

Job Description:

Overview:

We are seeking an experienced and proactive Social Media Manager to support a high-profile organization's communications and digital engagement goals. The ideal candidate will bring expertise in social listening, content insights, and community moderation across multiple social platforms. This position plays a key role in shaping audience engagement, identifying digital trends, and maintaining brand integrity through responsive community management.

Key Responsibilities:

  • Oversee day-to-day moderation and community engagement across social media channels, ensuring all responses align with established communication guidelines.
  • Manage and support external vendors handling community moderation; enforce content standards and moderation workflows.
  • Monitor and respond to public comments, direct messages, and mentions in real time, including during non-business hours, weekends, and holidays.
  • Lead social listening initiatives to identify emerging trends, monitor brand sentiment, and uncover engagement opportunities.
  • Build and manage dashboards and reports using social media analytics and listening tools to inform marketing and communication strategies.
  • Collaborate with internal teams to translate social insights into actionable recommendations for content development and audience outreach.
  • Participate in rapid-response communications, monitoring online conversations and escalating issues or feedback when necessary.
  • Recommend and implement new tools and technologies (including generative AI and SmartInbox-type platforms) to improve moderation efficiency and user engagement.
  • Maintain regular reports on community engagement, sentiment trends, and key insights for stakeholders.

Minimum Qualifications:

  • Bachelor's degree in marketing, communications, or a related field (or equivalent professional experience).
  • At least 8 years of experience in social media community management and social listening, ideally in high-engagement or mission-driven environments.
  • Proficient in managing communications across major platforms: Facebook, Instagram, TikTok, YouTube, and X (formerly Twitter).
  • Hands-on experience with tools like Sprout Social, Brandwatch, or similar platforms for monitoring and reporting.
  • Familiarity with AI-powered tools for social moderation and content analysis.
  • Strong written, visual, and verbal communication skills.
  • Demonstrated ability to manage multiple priorities with attention to detail and a proactive mindset.
  • Creative thinker with strong initiative, sound judgment, and a collaborative approach to problem-solving.

Work Schedule:

This is a 40-hour per week contract role. The candidate must be available to work flexible hours, including evenings, weekends, and holidays, to support real-time community management needs.

$ 57.00/hr

Remote23

#Remote23

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Marketing and Sales
  • Industries
    Software Development

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