Company: Branding Area
Industry: Public Relations, Strategic Communications & Digital Marketing
Department: Social Media Marketing & Digital Communications
Job Type: Full-Time
Experience Required: 3+ Years
Location: To Be Specified
Working Days: Monday to Friday
Working Hours: 9:30 AM to 6:30 PM
Website: www.brandingarea.com
Key Responsibilities
1. Social Media Strategy & Planning
- Develop and execute social media marketing strategies aligned with client business objectives.
- Manage brand presence across LinkedIn, Instagram, Facebook, X (Twitter), YouTube, and other relevant platforms.
- Create monthly social media strategies, content plans, and publishing calendars.
- Define target audiences, content themes, platform priorities, and campaign objectives.
- Conduct competitor analysis, market research, and social media audits.
- Identify opportunities to improve brand awareness, audience engagement, and lead generation.
- Maintain consistent brand positioning and communication across all social media channels.
2. Social Media Account Management
- Manage day-to-day social media activities for multiple client accounts.
- Schedule, publish, and optimize posts according to approved content calendars.
- Maintain brand consistency across social media profiles.
- Optimize social media profiles, biographies, descriptions, and account information.
- Monitor account performance, publishing schedules, and engagement activities.
- Ensure timely execution of client deliverables.
- Maintain organized records of account access, approvals, and campaign activities.
3. Content Creation & Creative Coordination
- Develop engaging content concepts, captions, headlines, and storytelling ideas.
- Prepare content briefs for graphic designers, video editors, and copywriters.
- Coordinate the production of social media creatives, reels, carousels, videos, and infographics.
- Write compelling social media copy tailored to each platform and target audience.
- Develop educational, promotional, thought leadership, and engagement-focused content.
- Ensure content follows brand guidelines, campaign objectives, and platform requirements.
- Review creative assets for quality, accuracy, and consistency before publication.
4. Organic Social Media Growth
- Implement organic growth strategies to increase relevant followers, reach, and engagement.
- Identify opportunities to improve content discovery and audience interaction.
- Research trending topics, relevant keywords, hashtags, and industry conversations.
- Optimize publishing schedules and content formats based on performance.
- Develop audience engagement initiatives and community-building activities.
- Track follower quality, engagement trends, profile visits, and content performance.
- Focus on sustainable audience development rather than artificial engagement or vanity metrics.
5. Paid Social Media Marketing
- Support the planning and execution of paid social media campaigns.
- Manage or coordinate advertising campaigns through Meta Ads Manager and LinkedIn Campaign Manager.
- Assist in audience targeting, campaign budgeting, creative testing, and advertisement optimization.
- Monitor campaign performance, including reach, impressions, clicks, engagement, leads, and conversions.
- Conduct basic A/B testing of advertisements, creatives, and audience segments.
- Collaborate with performance marketing specialists to improve campaign efficiency.
- Ensure advertising activities align with approved budgets and client objectives.
6. Community Management & Audience Engagement
- Monitor comments, messages, mentions, and audience interactions across managed social media accounts.
- Respond professionally to audience queries according to approved communication guidelines.
- Coordinate customer inquiries and qualified leads with relevant client teams.
- Identify potential reputation issues and elevate sensitive conversations.
- Maintain a professional, responsive, and positive brand presence.
- Support community-building initiatives and meaningful audience interactions.
7. Social Media Analytics & Performance Reporting
- Monitor key performance indicators across different social media platforms.
- Analyze reach, impressions, engagement rates, follower growth, clicks, website traffic, and conversions.
- Prepare weekly and monthly social media performance reports.
- Use insights from platform analytics and marketing tools to evaluate campaign effectiveness.
- Identify high-performing content formats and opportunities for improvement.
- Present actionable recommendations to enhance social media performance.
- Track progress against client-specific campaign goals and KPIs.
8. Client Communication & Account Coordination
- Work closely with account managers to understand client objectives and marketing requirements.
- Participate in client meetings, strategy discussions, and performance reviews.
- Present content calendars and coordinate client approvals.
- Manage feedback, creative revisions, and publishing deadlines.
- Maintain proactive communication regarding campaign progress and deliverables.
- Collaborate with PR, content, design, and performance marketing teams to execute integrated campaigns.
9. Brand Reputation & Social Listening
- Monitor brand mentions, audience sentiment, and relevant online discussions.
- Track competitor activities and industry conversations.
- Identify potential communication risks and negative social media trends.
- Coordinate with PR and reputation management teams when required.
- Support approved response strategies for sensitive or negative conversations.
- Maintain consistent and responsible brand communication across social channels.
10. Campaign Innovation & Continuous Improvement
- Stay updated with social media platform developments, algorithm changes, and emerging marketing trends.
- Experiment with new content formats, storytelling approaches, and platform features.
- Identify opportunities to integrate social media with PR, influencer marketing, and digital campaigns.
- Research competitor campaigns and industry best practices.
- Recommend improvements to content workflows, campaign processes, and reporting systems.
- Continuously optimize social media strategies based on data and client requirements.
Key Performance Indicators (KPIs)
- Social Media Account Management: Effective management of assigned client accounts.
- Content Calendar Execution: Timely delivery and publishing of approved content.
- Audience Growth: Growth of relevant and engaged followers.
- Engagement Performance: Improvement in meaningful audience interactions and engagement rates.
- Content Quality: Creativity, brand consistency, accuracy, and audience relevance.
- Campaign Performance: Achievement of agreed organic and paid marketing objectives.
- Website Traffic & Lead Generation: Contribution to relevant website visits, inquiries, and qualified leads where applicable.
- Client Satisfaction: Quality of communication, responsiveness, and deliverables.
- Performance Reporting: Timely reporting with actionable recommendations.
- Strategy Optimization: Regular improvement of content and campaign performance.