Social Media Manager

Mural; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Mural is seeking a Social & Content Lead to own company channels day to day across LinkedIn, X, and Instagram. You will work with our Brand Manager, founders, and marketing, growth, and GTM teams to showcase our invisible but powerful financial infrastructure.

You will turn launches, customer wins, and life inside the company into engaging content, amplify voices, and support conferences and live events around the world.

Qualifications

• You have run social for a brand, ideally B2B/fintech/infrastructure.
• You write sharp, short copy and know how each platform works.
• You make complicated topics clear, honest, and entertaining.
• You can edit short-form video on your phone or with CapCut.
• You already use AI tools daily to work faster, and know where judgment starts.
• You're up for regular travel to conferences and customer sites.
• You're curious about fintech, AI, or startups.
• You thrive in early-stage ambiguity: ownership and impact.

Responsibilities

• Run our socials end-to-end on LinkedIn, X, and Instagram including calendar, posts, and replies.
• Turn launches, customer wins, founder perspective, and life inside the company into scalable content.
• Amplify our voices by distributing founder posts and customer stories across channels.
• Build live stories and follow-up for conferences and onsite customer visits worldwide.
• Support growth and sales by providing posts/assets for GTM and partnerships.
• Move fast with AI tools, then write it yourself in our voice.
• Guard the brand promise and ensure posts are honest and aligned with the fintech infrastructure focus.

Skills

Social media management

Copywriting

Video editing

AI tools usage

Travel willingness

Fintech interest

Ambiguity tolerance

Job description

Financial infrastructure for businesses and agents. Mural is the compliant system of record you build on to move, store, and grow money. Launch financial products your customers love. We provide the financial primitives, licenses, and compliance, and our forward deployed team gets you live in two weeks. Under the hood, fiat and blockchain run as one system. Their customers never see any of it. Money comes in, money goes out, and it just gets there.

We've processed over $2 billion across US dollar, stablecoin, and international rails. That includes USDC and USDT on major blockchains, ACH and wire in the US, and local rails across Latin America and Europe (PIX, SPEI, Bre-B, CBU/CVU, SEPA). Customers include Deel, Opera, Blinka, Axexo, Akaunt, and more. We've raised $28 million in total, including our $15 million Series A led by Tether and North Island Ventures.

The Role

The best infrastructure is invisible. Your job is to make sure people see it anyway. As Mural's Social & Content Lead, you own the company channels day to day: what we post, when we post it, and how we talk back. You'll work closely with our Brand Manager, founders, and the marketing, growth, and GTM teams. We build the infrastructure. You make sure the world hears about it.

What You'll Do

• Run our socials end-to-end. Own Mural's presence on LinkedIn, X, and Instagram: the calendar, the posts, the replies, the community.

• Turn the work into content. Turn launches, customer wins, founder perspective, and life inside the company into content people actually stop scrolling for.

• Amplify our voices. Clip, package, and distribute founder posts and customer stories across Mural's channels so every piece travels further.

• Show up live. Build the story, content, and follow-up for the conferences where our industry gathers and for onsite visits with our customers around the world, and post from the ground in real time.

• Plug into growth and sales. Arm our GTM and BDR team with posts and assets that open conversations. Run social co-marketing with customers and ecosystem partners, so every collaboration compounds.

• Move fast, write it yourself. Use AI tools like Claude to move fast, then write it yourself, alongside our marketing and growth team. Clear, honest, and unmistakably in our voice.

• Guard the brand promise. Hold every post to Mural's brand promise (financial infrastructure for businesses and agents) and guardrails. We choose honesty over polish: we never claim what isn't true.

Who You Are

• You've run social for a brand, ideally at a B2B, fintech, or infrastructure company, and can show what worked and why.

• You write sharp, short copy and know how each platform actually works.

• You can make complicated topics clear, honest, and entertaining.

• You can edit short-form video on your phone or in tools like CapCut.

• You already use AI tools every day to work faster, and you know where they stop and your judgment starts.

• You're up for regular travel to conferences and customer sites.

• You're curious about fintech, AI, or startups.

• You thrive in early-stage ambiguity: no perfect process, high ownership, outsized impact.

Nice to Haves

• Spanish, and familiarity with LatAm business culture.

• Figma, fluent enough to work inside the Mural Design System.

• An understanding of the fintech space and ecosystem, and our category of business.

How We'll Measure Success

• Audience growth and engagement on Mural's channels

• Share of voice in fintech and agentic-payments conversations

• Inbound interest such as demo requests, developer sign-ups, and partner/press inquiries

• A consistent, on-brand calendar that never goes dark