Social Media Customer Support Intern

MissionHires; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

MissionHires is offering a Customer Support Intern position in Dallas, Texas. This role involves monitoring social media channels and managing customer inquiries to enhance user experience. Ideal candidates will be pursuing a degree in Internet Marketing or Journalism, with SEO training and familiarity with social media tools.

The successful intern will demonstrate strong communication skills and a passion for social media, working within a dynamic team to provide excellent customer service.

Qualifications

• Bachelor’s degree in Internet Marketing, Journalism, or related fields.
• SEO training is required.
• Familiarity with social media management tools.

Responsibilities

• Monitor social media channels for customer inquiries.
• Respond to customer comments and messages promptly.
• Collaborate with customer support to resolve issues.

Skills

Social media management

Problem-solving

Communication skills

Customer-focused mindset

Education

Bachelor’s degree or currently enrolled in a bachelor’s program

Tools

Hootsuite

Buffer

Sprout Social

Job description

MissionHires is offering a Customer Support Intern position in Dallas, Texas. This role involves monitoring social media channels and managing customer inquiries to enhance user experience. Ideal candidates will be pursuing a degree in Internet Marketing or Journalism, with SEO training and familiarity with social media tools.

The successful intern will demonstrate strong communication skills and a passion for social media, working within a dynamic team to provide excellent customer service.