Social Media Community Manager- PACIFIC TIMEZONE

YunoJuno; California (MO); Remote; USD 80,000 - 100,000; Full time

Job summary

YunoJuno is seeking a Social Media Community Manager for a 6-month freelance contract. This remote role focuses on growing a tech community by engaging with user-generated content across platforms like YouTube and TikTok. The ideal candidate will need strong community management skills and experience with social media strategies.

Qualifications

• 3-5 years of experience in community management or social media.
• Deep understanding of social platforms and engagement tactics.

Responsibilities

• Implement community management strategy and engage with user-generated content.
• Collaborate with teams to develop community strategies for events.

Skills

Community Management

Social Media Engagement

Social Copywriting

Collaboration

Organizational Skills

Social Listening Tools

Tools

Sprinklr

Job description

Social Media Community Manager- PACIFIC TIMEZONE

Social Media Community Manager- PACIFIC TIMEZONE

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***THIS IS A 6 MONTH FREELANCE CONTRACT***

Weekdays + Pacific Time Zone (Mon-Fri), Remote

Overall Responsibilities:

This role will be responsible for helping grow a major tech community by monitoring conversation & engaging with UGC & comments across YouTube, TikTok, X and Instagram/Threads.

Top Daily Responsibilities:

• Ongoing CM & Moderation: Implement community management strategy & best practices through ongoing moderation and engagement with owned comments, UGC & DMs
• Community Extensions: Propose opportunities to foster community interaction on content (i.e. pinned comments & polls) and amplify UGC (i.e. reseshares & stitches)
• Community Strategy Stewardship: Help maintain community management strategy & guidelines, in alignment with brand standards, social strategies and guidance
• Community Advocacy & Feedback: Be the voice of the community to stakeholders, sharing community sentiment updates & inspiring reactive content
• Cross-Functional Partnership & Approvals: Collaborate with internal teams and with agency partners to develop & execute community approaches for tentpole moments, launches, events and campaigns and seek approvals as needed
• CM Tracking: Support community management tracking, tagging & reporting

Required Skills:

• 3-5 years of experience in social media/channel management, community management, social copywriting or a related field for brands/products
• Deep understanding of social platforms, including best practices, formats & engagement tactics
• Experience developing brand responses aligned with brand standards and tone of voice, following brand safety and legal guidelines.
• Experience using social listening tools to identify relevant conversations for brands to engage in on social media.
• Experience in building and/or growing a strong and successful online community.
• Extensive knowledge of how to communicate directly with users via social media channels including directing and responding to questions, engaging in conversation, and connecting with relevant people, brands, and creators.
• Organizational skills to organize and publish high volume of content & CM, with high quality results
• Collaborative and able to work well x-functionally
• Experience with Sprinklr and native publishing to social media platforms

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Quality Assurance, Strategy/Planning, and Consulting

• Industries

  Technology, Information and Media

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