Social Media & Community Lead - Hybrid NYC

Pyramid Consulting, Inc; New York (NY); Hybrid; USD 62.000 - 79.000; Vollzeit

Zusammenfassung

Pyramid Consulting, Inc. is seeking a Social Media and Community Manager for a 06+ month contract in New York, NY. The role is hybrid, combining on-site and remote collaboration to support product launches and GTM activities.

You will craft external communications, boost UGC, and engage across YouTube, X, Reddit, Discord, and App Stores, working with PR and Marketing to align voice and messaging. Required: 4 years of experience in journalism, PR, or related communications fields.

Qualifikationen

• 4 years of experience in journalism, public relations, internal or executive communications, or a related field.

Aufgaben

• Operate and represent the brand 24x7 across social channels and communities.
• Support GTM launches with planning, prioritization, and multi-channel content development.
• Draft and publish high-impact external communications (forum posts, social posts, app store reviews, educational campaigns).
• Identify and report on product launch feedback to inform roadmaps and content optimization.
• Grow user-generated content and peer-to-peer community connections, including the YT Product Expert Program.
• Collaborate with PR and Marketing partners to ensure consistent voice and messaging.
• Manage crisis and public conversations to protect brand reputation.
• Support engagement strategy for critical product launches across platforms.

Jobbeschreibung

Pyramid Consulting, Inc. is seeking a Social Media and Community Manager for a 06+ month contract in New York, NY. The role is hybrid, combining on-site and remote collaboration to support product launches and GTM activities.

You will craft external communications, boost UGC, and engage across YouTube, X, Reddit, Discord, and App Stores, working with PR and Marketing to align voice and messaging. Required: 4 years of experience in journalism, PR, or related communications fields.