Social Media Assistant Intern

Services for the UnderServed; New York (NY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Services for the UnderServed (S:US) offers a social media internship to support the Marketing Communications team in content creation and channel management for New Yorkers in need.

The role focuses on digital asset management, content strategy, and visual storytelling while supporting high-impact campaigns and events, including Giving Tuesday and end-of-year fundraising, in a hybrid New York setting.

Qualifications

• Currently enrolled in or recently graduated from a communications, marketing, journalism, digital media, library science, or related program.
• Strong writing skills and understanding of tone, voice, and visual storytelling.
• Experience with basic photo/video capture and editing; provide a portfolio link in application.

Responsibilities

• Support campaigns and events with content tied to initiatives.
• Draft and schedule social media posts across multiple platforms.
• Monitor engagement and track interactions.
• Research content ideas and identify trends.
• Maintain content calendar and deadlines.
• Capture photos and short-form video at program sites (travel required).
• Assist with analytics and monthly performance summaries.

Skills

Strong writing

Organizational skills

Social media management

Content strategy

Project management

Digital storytelling

Education

Communications/Marketing program

Tools

Digital asset management

Photo/video editing

Job description

USD $20.00/Hr.

Position Overview

SCOPE OF ROLE : Services for the UnderServed (S:US) is seeking a detail ‑ oriented, creative, and proactive intern to support the Marketing Communications department in assisting with social media content creation and channel management. This internship offers hands ‑ on experience in digital asset management, content strategy, and visual storytelling while contributing to the visibility of a mission ‑ driven organization supporting New Yorkers in need. Throughout the internship, the candidate will play an active role in supporting several high ‑ impact organizational initiatives, including our Developmental Disabilities Championships & Family Fun Day, Giving Tuesday campaign, Holiday Gift Project, and end ‑ of ‑ year fundraising campaign—gaining valuable experience in event ‑ driven storytelling and nonprofit fundraising communications. This internship provides a behind‑the‑scenes and hands‑on look at how social content fuels nonprofit storytelling. It’s well‑suited for someone who enjoys structure, creativity, and supporting impactful communications work from the ground up.

Hybrid Schedule

Hybrid Schedule : Onsite at our central office (Tuesdays/Thursdays preferred), offsite at various locations, remote work.

Office Location

Office location : 463 7th Ave 17th Floor | New York, NY 10018

Hours

Hours : 20hrs/wk

Duration

Duration : September 21- December 11 (12 wks)

Essential Duties and Responsibilities

• Support key campaigns and events — Develop and publish content tied to major initiatives, including the Developmental Disabilities Championships & Family Fun Day, Giving Tuesday, Holiday Gift Project, and year‑end fundraising campaign.
• Draft and schedule social media content — Support posting across Instagram, Facebook, LinkedIn, X, Threads, Bluesky, and TikTok.
• Monitor engagement — Track comments, messages, and interactions.
• Research content ideas — Identify trends, awareness months, and campaign‑aligned opportunities.
• Maintain the content calendar — Track deadlines, campaign timelines, and upcoming posts.
• Capture photos and short‑form video — Visit S:US program sites across NYC to gather visual content (travel required)
• Collect stories and quotes — Document lived experiences respectfully and in alignment with consent guidelines.
• Assist with analytics — Support monthly performance summaries.

Deliverables

• Draft social media posts (copy + suggested visuals).
• Create a collection of photo/video assets from events or site visits.
• Create a curated set of story-based content elements (quotes, short narratives, or interview notes) gathered from program participants, staff, or volunteers with appropriate permissions.
• Develop campaign support materials tied to projects (e.g., event coverage, social posts, videos, impact storytelling).
• Provide monthly engagement and performance summaries of social media strategy.

Qualifications

• REQUIREMENTS:
• Currently enrolled in or recently graduated from a communications, marketing, journalism, digital media, library science, or related program.
• Strong organizational and project management skills.
• Experience with digital asset management, social media platforms, and emerging digital trends.
• Strong writing skills and an understanding of tone, voice, and visual storytelling.
• Experience with basic photo/video capture and editing (please provide a link to your photo/video portfolio in your application).

Preferred Qualifications & Skills

• Proactive, detail‑oriented, and comfortable collaborating across departments.
• Interest in nonprofit communications and mission‑driven storytelling.

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .

Work Location

In Person